Windows 10: Microsoft Sculpt Ergonomic keyboard

Discus and support Microsoft Sculpt Ergonomic keyboard in Windows 10 Drivers and Hardware to solve the problem; I have a problem with the Microsoft Sculpt Ergonomic keyboard - it was working all fine for the past few months and now more recently evry time I stop... Discussion in 'Windows 10 Drivers and Hardware' started by NasarAboo, Mar 17, 2020.

  1. NasarAboo Win User

    Microsoft Sculpt Ergonomic keyboard


    I have a problem with the Microsoft Sculpt Ergonomic keyboard - it was working all fine for the past few months and now more recently evry time I stop using the keyboard for a few minutes it goes off to sleep and refuses to work until i remove the battery and put it back again and then it works till the next time I pause using it. Removing the bluetooth receiver and plugging it in does not help neither does changing the usb port. Could you please help - I don't think the keyboard is broken and suspect drivers or the latest update.

    :)
     
    NasarAboo, Mar 17, 2020
    #1
  2. Junaid_A Win User

    Sculpt ergonomic desktop - Replacement

    Hi,



    Thank you for writing to Microsoft Community forum.



    • What is the version of Windows installed?


    I suggest you to get in touch with the Microsoft Hardware
    Support
    to know about the replacement criteria. Meanwhile, you may also go through the
    Warranty Limit Manual given under Sculpt Ergonomic Desktop.



    Regards,
     
    Junaid_A, Mar 17, 2020
    #2
  3. brdja80 Win User
    Bluetooth Sculpt Ergonomic Keyboard

    Is anyone aware if Microsoft is considering releasing bluetooth version of the Sculpt Ergonomic Keyboard (or Desktop)?

    In my opinion, it would be a great step forward for this great product.
     
    brdja80, Mar 17, 2020
    #3
  4. Microsoft Sculpt Ergonomic keyboard

    microsoft sculpt ergonomic keyboard

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while using the Microsoft Sculpt Ergonomic keyboard on your PC as it stops working. For more clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. Which build version of Windows 10 are you using currently?
    3. Does the issue occurs while using a specific application or all the applications?
    4. Is the trans-receiver for the keyboard connected properly to the PC?


    Meanwhile, you can try re-installing the drivers and Microsoft Mouse and keyboard center for the keyboard and check if that helps. You can download the drivers from the

    Microsoft website
    .



    If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Mar 17, 2020
    #4
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Microsoft Sculpt Ergonomic keyboard

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