Windows 10: Microsoft Sculpt keyboard failing intermittently

I have a Sculpt keyboard and it has started to intermittently fail. I can use it for a few minutes, then it will stop working. The only thing I can do to get it working again is to remove and reinsert the batteries (they are new batteries and i've tried a few sets) and then it works again for a couple of minutes, then fails the same way.


I've tried reinstalling/removing Keyboard Center, and moving the receiver etc etc.


Does anyone know of a fix for this, or do I trash the keyboard and buy something different? It's a shame as it's a great keyboard, the most comfortable i've ever used.

:)

 

Microsoft Sculpt Ergonomic Wireless Desktop intermittently unresponsive

I am on my 3rd Microsoft Sculpt Ergonomic Wireless Desktop on 2 different computers (ASrock MB custom built).
All three have become intermittently unresponsive as follows:

• Typing along and it skips strokes leaving missing characters.
• Hitting the same key several times in a row with no response for several seconds and then typing the same character repeatedly.
• No response even after several seconds or even a minute. Only fix is to unplug and reinsert the USB receiver. Then it is good to go for a while.

The steps I have taken to resolve are as follows:

• Using Window 10 64 bit with all updates applied.
• Installed the latest version of the keyboard software from the Microsoft site
• Located the receiver less than 24" away from the keyboard using a USB extension cable

I love this keyboard and mouse so this problem is very troubling. Has anyone had this problem and resolved it successfully.

Dave

***Subject edited for clarity by the moderator.***

 

Microsoft Sculpt Ergonomic Keyboard works intermittently

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

I would recommend that you review the following answer of Vijay_Verma:

https://answers.microsoft.com/en-us/windows/for...

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

 

Microsoft Sculpt Mobile Keyboard Pictured

Microsoft is applying the design principles of its September-launched Sculpt Comfort desktop keyboard on a new product targeting Windows 8 tablet-docked desktops and notebooks, the Sculpt Mobile. Measuring 355 x 167 x 13 mm (WxDxH), and weighing 438 g, the Sculpt Mobile is a compact wireless keyboard that uses Bluetooth to talk to its host device. It features a compact 87-key QWERTY layout in a number of IMEs. Pictured below is the Japanese + English keyset. Powered by two AAA-size batteries, the Sclupt Mobile can work up to 5 months with typical usage before needing a battery replacement. It can maintain a range of 10 meters with its included USB Bluetooth dongle, which can vary, if using the tablet's in-built Bluetooth transceiver. Slated for November 2, the Sculpt Mobile is expected to be priced at 4,935 JPY (US $63).







Source: Hermitage Akihabara