Windows 10: Microsoft Sculpt mouse moves around and left click on the page when I'm not using it

I bought the Microsoft Sculpt Ergonomic keyboard and mouse set last year in July. And it worked perfectly for over half a year. Today I noticed that the mouse moves around small movement when I'm not using it, and it also does left click sometimes. I've tried to put the receiver to a different usb port, changed new battery, turned it off and on, blow out the dust, and none of them worked. Anyone else have this issue? I really just want to get it replaced, but I don't know how to do it. I bought it on Amazon, and it has well passed the return date, and I couldn't find any Microsoft support on this. Any help is appreciated, thanks!


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Mouse & Keyboard Center 3.2.116 breaks Microsoft Sculpt Ergonomic mouse

Thank you for the suggestions. I have already tried all of these steps.

My system works fine with another mouse. But I'm still unable to use the Sculpt mouse since updating M & K Center

 

Microsoft Sculpt Comfort Mouse is not working

Hi Gary,

Welcome to the Microsoft Community and thank you for posting your query.

To assist you better, I would like to know what is the make and model of the computer?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

For the issue with network connection. I would suggest you to run Network troubleshooter, it will automatically troubleshoot the network problem and check. If it helps.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Network troubleshooter.
  
• 
  Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Network troubleshooter.
  

Method 2.

For the issue with mouse, I suggest you to go to the below link, select Windows operating system, try downloading the mouse driver and install the same.

Mouse and Keyboard Center download

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Sculpt comfort mouse windows 10 gestures

Hi Jacob,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing in accessing Sculpt Comfort Mouse on Windows 10.

This issue might have occurred due to corrupted/ outdated drivers, try the below and check if it helps.

Step 1: I suggest you to uninstall the mouse drivers.

• Right click on Windows key,
  select Device Manager.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on each of the drivers and click on
  Uninstall.

Step 2: Manually install the mouse drivers from the link below.

Refer: Sculpt Comfort Mouse

Choose the current operating system under
What operating system are you using?

Hop it helps. Kindly update the status of this issue, we will be happy to help you.