Windows 10: microsoft security locked me out of my pc. will not accept password. live.com says...

microsoft security has locked me out. will not accept password.live is down. need help

:)

 

Safe Mode won't accept correct password

I'm trying to run a third party software (AVG Internet Security) cleanup file that recommends Safe Mode. Yet, when I get to the Safe Mode lock screen, it won't accept my password (note that I am entering the password, not the PIN - it's the same password that gets me into my Microsoft account). Any suggestions what I should try? I'm hesitant to run the cleanup file in full Windows since it's not recommended.

 

Password not accepted on live login

I'm unable to login to my PC, my password is not accepted, I'm using Microsoft live login, so I reset my password on line. New password works with all devices, so it's been changed. But still I'm unable to login in to my PC, except by using Safe Mode,
although my password is the pre changed one. I can't change from live login to local login as option to change is not displayed.

 

Will not accept password in new pc

Hello,

If you remember your password but it isn’t working, make sure that Caps Lock is turned off and that your password is spelled correctly.

To better assist you, kindly answer these questions:

• Did you use a Microsoft account or a local account upon logging in to your computer?
• What is the exact error message you're getting?
• Did you save the credentials to at least a piece of paper and see if it's the same?

Meanwhile, follow the steps on these links on how to reset your password:

• How to Reset Your Forgotten Password in Windows 10 (Local Account).
• When you can't sign in to your Microsoft account.