Windows 10: Microsoft Security Scanner finds infected files but on completion indicates that no...

I ran the latest version of the Microsoft Safety Scanner and it found 45 infected files, but on completion indicates that no mitigation was necessary. I've run this twice with version 1.333.533.0 & 1.333.538.0 with the same outcomes. What does that mean?



Here are the log files:

---------------------------------------------------------------------------------------

Microsoft Safety Scanner v1.333, build 1.333.533.0

Started On Mon Mar 15 17:35:15 2021



Engine: 1.1.17900.7

Signatures: 1.333.533.0

MpGear: 1.1.16330.1

Run Mode: Interactive Graphical Mode



Results Summary:

----------------

No infection found.

Successfully Submitted MAPS Report

Successfully Submitted Heartbeat Report

Microsoft Safety Scanner Finished On Mon Mar 15 21:05:07 2021





Return code: 0 0x0



---------------------------------------------------------------------------------------

Microsoft Safety Scanner v1.333, build 1.333.538.0

Started On Tue Mar 16 03:38:11 2021



Engine: 1.1.17900.7

Signatures: 1.333.538.0

MpGear: 1.1.16330.1

Run Mode: Interactive Graphical Mode



Results Summary:

----------------

No infection found.

Successfully Submitted MAPS Report

Successfully Submitted Heartbeat Report

Microsoft Safety Scanner Finished On Tue Mar 16 07:04:56 2021





Return code: 0 0x0



---------------------------------------------------------------------------------------

:)

 

microsoft edge browser infected vith trojan virus

You can use the Microsoft Safety Scanner to remove malware from your computer. To do this, follow these steps:

• Go to the following Microsoft website:
  Microsoft Safety Scanner
• Click Download Now. Follow the instructions to download and install the Microsoft Safety Scanner. When you are prompted, save the file to your desktop.
• When the installation is complete, go to your desktop and double-click the
  Microsoft Safety Scanner icon. It may be listed as msert.
• Click the Accept all terms of the preceding license agreement check box, and then click
  Next two times.
• `~`

 

Microsoft Edge Security Issues

Hi Corey,

Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.


To assist you better, I would like to know which anti-virus program are you using?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

• 
  Open Microsoft edge and click on (…) button.
  
• 
  Click on Settings and click on Advanced settings.
  
• On cookies option select Don’t block cookies.

If the issue still persist, try the below step.

Method 2.

If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer performance. I suggest you to run virus scan (Microsoft Safety Scanner) and check if it helps to resolve the issue.

Microsoft Safety Scanner Download - Windows security

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

If the above method did not help to fix the issue, try the below method.

Method 3.

I suggest you to delete browsing history, cookies and cached and check.

• 
  Open Microsoft edge and click on (…) button.
  
• 
  Go to settings and click on Choose what to clear
  tab under clear browsing data.
  
• 
  And clear browsing history, cached and cookies.
  

Hope this helps. Keep posting us with the status we will be glad to help you

 

How to remove files infected with .Zepto

Hi,

I would like to inform you that if the system is infected with virus,
I suggest you to run a full scan of your computer using Microsoft Security Scanner and check if it helps.

Microsoft Safety Scanner Download - Windows security

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.