Windows 10: microsoft sent me a Surface Pro 7 to replace my defective one. Data Transfer

richard surface4 · May 6, 2020

Is there an easy to transfer my data to my new surface pro 7? Does MS Office 2010 need to be re-installed?

Any help will be appreciated. I have an Assure plan and under warranty

:)

Cluster Head · May 6, 2020

Microsoft Surface Data Eraser

Microsoft Surface Data Eraser

Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices.

Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. The USB tool is easy to create by using the provided wizard, the Microsoft Surface Data Eraser Wrapper, and is easy to use with a simple graphic interface, no command line needed. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service.

Compatible Surface devices include:

•Surface Book

•Surface Pro 4

•Surface Pro3

•Surface 3

•Surface 3 LTE

•Surface Pro 2

Some scenarios where Microsoft Surface Data Eraser can be helpful include:

•Prepare a Surface device to be sent for repair

•Decommission a Surface device to be removed from corporate or organizational use

•Repurpose a Surface device for use in a new department or for use by a new user

•Standard practice when performing reimaging for devices used with sensitive data

Note: Third-party devices, Surface devices running Windows RT (including Surface and Surface 2), and Surface Pro are not compatible with Microsoft Surface Data Eraser.

Note: Because the ability to boot to USB is required to run Microsoft Surface Data Eraser, if the device is not configured to boot from USB or if the device is unable to boot or POST successfully, the Microsoft Surface Data Eraser tool will not function.

How to create a Microsoft Surface Data Eraser USB stick

To create a Microsoft Surface Data Eraser USB stick, first install the Microsoft Surface Data Eraser setup tool from the Microsoft Download Center using the link provided at the beginning of this article. You do not need a Surface device to create the USB stick. After you have downloaded the installation file to your computer, follow these steps to install the Microsoft Surface Data Eraser creation tool:

1.Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center.

2.Select the check box to accept the terms of the license agreement, and then click Install.

3.Click Finish to close the Microsoft Surface Data Eraser setup window.

After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer.

1.Start Microsoft Surface Data Eraser from the Start menu or Start screen.

2.Click Build to begin the Microsoft Surface Data Eraser USB creation process.

3.Click Start to acknowledge that you have a USB stick of at least 4 GB connected, as shown in Figure 1.

Figure 1. Start the Microsoft Surface Data Eraser tool

4.Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 2, and then click Start to begin the USB creation process. The drive you select will be formatted and any existing data on this drive will be lost.

Note: If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB.

Figure 2. USB thumb drive selection

5.After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Click Success.

6.When the Congratulations screen is displayed, you can eject and remove the thumb drive. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Click Complete to finish the USB creation process, as shown in Figure 3.

Figure 3. Complete the Microsoft Surface Data Eraser USB creation process

7.Click X to close Microsoft Surface Data Eraser.

How to use a Microsoft Surface Data Eraser USB stick

After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure:

1.Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device.

2.Ensure your system firmware is set to boot to USB. To enter the firmware settings:

1.Turn off your Surface device.

2.Press and hold the Volume Up button.

3.Press and release the Power button.

4.Release the Volume Up button.

3.When the Surface device boots, a SoftwareLicenseTerms text file is displayed.

Figure 4. Booting the Microsoft Surface Data Eraser USB stick

4.Read the software license terms, and then close the notepad file.

5.Accept or Decline the Software License Terms by typing Accept or Decline.

6.Select one of the following three options:

◦Enter S to start Data Erase – Select this option to begin the data erase process. You will have a chance to confirm in the next step.

◦Enter D to perform Diskpart – Select this option to use diskpart.exe to manage partitions on your disk.

◦Enter X to shut device down – Select this option to perform no action and shut down the device.

7.If you typed S to begin the data erase process, the partition that will be erased is displayed, as shown in Figure 5. If this is correct, press Y to continue, or N to shut down the device.

Figure 5. Partition to be erased is displayed in Microsoft Surface Data Eraser

8.If you pressed Y in step 7, due to the destructive nature of the data erasure process, an additional dialog box is displayed to confirm your choice.

9.Click the Yes button to continue erasing data on the Surface device.
Click to expand...

Source: https://technet.microsoft.com/en-us/...ce-data-eraser

MorrisGarcia · May 6, 2020

Windows 10 Pro transfer to new Surface 7 Pro

I just purchased a Surface 7 Pro to upgrade from my Surface 3 with Windows 10 Pro. The Surface 7 Pro has the Windows 10 Home version that I would like to upgrade with Windows 10 Pro but don't know where to find my Product Key. I don't recall purchasing
and I believe that my last Microsoft Windows update resulted in the Pro version being installed. Can anyone help with step-by-step instructions on where to find the product key so that I can copy and install in my Surface 7 Pro.

Brink · May 6, 2020

Surface Tools for IT Update for Surface Pro and Surface Laptop

We are pleased to announce that today we’ve released new versions of the Surface Tools for IT Pros with support for the new Surface Pro and Surface Laptop. This update includes new versions of the Surface Enterprise Management Mode (SEMM) tools Surface UEFI Configurator and Surface UEFI Manager, Surface Dock Updater (SDU), Surface Data Eraser (SDE), and Surface Deployment Accelerator (SDA). You can download these updated tools from the Surface Tools for IT page in the Microsoft Download Center.

Click the download to select the following files for each of the Surface Tools for IT:

Surface_Deployment_Accelerator_v2.0.8.0.msi

Surface_Data_Eraser_v3.2.36.msi

Surface_Dock_Updater_v2.1.15.0.msi

SurfaceUEFI_Configurator_v1.0.74.0.msi

SurfaceUEFI_Manager_v2.2.21.msi

See the below list for notes on the individual updates for each specific tool:

Surface Deployment Accelerator

Surface Deployment Accelerator v2.0.8.0 supports deployment of the new Surface Pro.

Note: Surface Deployment Accelerator v2.0.8.0 provides support only for Surface Pro and does not replace Surface Deployment Accelerator v1.96.0405 which supports Surface 3, Surface Pro 3, and Surface Book.

Surface Data Eraser

Surface Data Eraser v3.2.36 adds support for the storage devices of Surface Studio, Surface Pro, and Surface Laptop.

Note: The Surface Data Eraser USB creation utility cannot run in a Windows 10 S environment. To erase the storage device of a Surface Laptop with Windows 10 S, you must first create the Surface Data Eraser USB drive using another computer with a Windows 10 Pro or Enterprise environment.
Note: Surface Pro devices with 1TB storage are not currently supported by Surface Data Eraser.

Surface Dock Updater

Surface Dock Updater v2.1.15.0 adds support for Surface Pro and Surface Laptop.

Note: The Surface Dock Updater utility cannot run in a Windows 10 S environment. Surface Dock devices connected to Surface Laptop with Windows 10 S will receive firmware updates through Windows Update and do not require the Surface Dock Updater to stay up-to-date. If you wish to check the firmware version of a Surface Dock, or to manually update a Surface Dock, connect the Surface Dock to a Surface device with a Windows 10 Pro or Enterprise environment.

Surface Enterprise Management Mode

Surface UEFI Configurator v1.0.74.0 adds support for Surface Pro and Surface Laptop and a new ability to generate a USB drive with WinPE that can be used to enroll a device in Surface Enterprise Management Mode.

Surface UEFI Manager v2.2.21 adds for Surface Pro and Surface Laptop.

Note: The Surface UEFI Configurator and Surface UEFI Manager cannot run in a Windows 10 S environment. Surface Laptop devices running Windows 10 S can be enrolled in SEMM using the USB drive generated by the Surface UEFI Configurator, or otherwise can be enrolled by upgrading the device to Windows 10 Pro or Windows 10 Enterprise.
Click to expand...

Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface

Windows 10: microsoft sent me a Surface Pro 7 to replace my defective one. Data Transfer

microsoft sent me a Surface Pro 7 to replace my defective one. Data Transfer

microsoft sent me a Surface Pro 7 to replace my defective one. Data Transfer

microsoft sent me a Surface Pro 7 to replace my defective one. Data Transfer

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