Windows 10: Microsoft So;itaire Collection

Discus and support Microsoft So;itaire Collection in Windows 10 Gaming to solve the problem; I m unable to play as the adverts are runnung continuously. I do not wish to convert to Premium - is this arequirement to continue playing?... Discussion in 'Windows 10 Gaming' started by RhonaGriffiths, Jun 20, 2019.

  1. RHONAGRIFFITHS
    RhonaGriffiths Win User

    Microsoft So;itaire Collection


    I m unable to play as the adverts are runnung continuously. I do not wish to convert to Premium - is this arequirement to continue playing?

    :)
     
    RhonaGriffiths, Jun 20, 2019
    #1
  2. CARLOS TIN
    Carlos Tin Win User

    Microsoft Solitarie Collection

    Hi,

    There could be some changes on your computer that affects the resolution of your screen when you play. For us to isolate your concern, we suggest that you provide us the answers to these questions:

    • Were there any updates installed on your computer prior to the issue?
    • When did you start experiencing the issue?
    • Is it only happening with Microsoft Solitaire Collection?
    • What are the troubleshooting steps you've tried to resolve the concern?

    We're looking forward to your response.
     
    Carlos Tin, Jun 20, 2019
    #2
  3. GEETHU B
    Geethu B Win User
    Microsoft solitaire collection

    Hi Anne,



    Thank you for contacting Microsoft Community. I understand that you have an issue with
    Microsoft Solitaire Collection app after downloading Windows 10. I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:

    • Incorrect app settings.
    • Corrupt app.
    Try the steps listed here:

    Method 1:

    Let's first run the app troubleshooter and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Method 2:

    If the issue persists, I suggest you to uninstall and re-install the
    Microsoft Solitaire Collection app from Windows Store and check if it helps.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jun 20, 2019
    #3
  4. GAPCH12
    gapch12 Win User

    Microsoft So;itaire Collection

    Microsoft Solitarie Collection

    Yes this update: Update for Windows 10 Version 1703 fr x64-based systems (KB4023057) Successfully installed on 1/19/18

    This started happening on Saturday 1/20/18

    This is only happening with Microsoft Solitaire Colletion

    I don't know any troubleshooting steps to try?
     
    gapch12, Jun 20, 2019
    #4
Thema:

Microsoft So;itaire Collection

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