Windows 10: Microsoft Software Asset Management and Advisory Project for XYZ company - Is this Legit or...

Hi,


I am posting the email which i received today to my company email id. Mine is a small size company or basically a 10 branch shop in India. We have 2-4 PCs in each branch and we are using Windows and MS office. this email states SAM from Microsoft. I was believe SAM is an IT best practices for Asset management and it has nothing to do with what license we are using or not. Based on a phone call from them seem like they are requiring us to purchase the license to these products. I would like to know if this is a genuine or Fake. They are threatening for legal actions and causing disturbance in my mindset and the business. The ID seems from legitimate microsoft domain. But the group "Bertelsmann Marketing Services" does not hold proper reputation based on my google search. Please help. Below is the body of the email.

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Latest email>>>>>>


Dear Mr Sandeep/Mr Anil,



Greetings from Microsoft!!



As per our discussion regarding Microsoft Software Legalization kindly find the below gap been identified across all the locations , Kindly, acknowledged the same so that further discussion could be carried out and close the compliance loop amicably, below is the estimated figure from Microsoft.

Product Details​

Part Number​

Product Name​

Gap​

Get Genuine Solution (GGS)


FQC-09478


WinPro 10 SNGL OLP NL Legalization GetGenuine

30​

Office - Standard 2019


021-10609


OfficeStd 2019 SNGL OLP NL

30​

Window Server Standard Core 2019


9EM-00653


WinSvrSTDCore 2019 SNGL OLP 2Lic NL CoreLic

01​

Win Device CAL


R18-05767


WinSvrCAL 2019 SNGL OLP NL DvcCAL

30​

Please take the quotes from your preferred vendor or we can ask our business team to align a vendor. Would recommend your organization to work on this at priority towards closure.



We would strongly advocate that your organization should take immediate steps for regularization of shortfalls immediately and confirm us back.



We thank you for being an esteemed customer of MS and would request you to ensure immediate compliance to MS Intellectual Property Rights and MS License Policies.



Please share the required documents i.e. invoices which you have for existing paper licenses or OEM licenses if any after self-audit with us so that I can revise the bill of material if required.



Vishal Karia

Sr. Inside Process Specialist– Software Asset Management
LandLine :- 0124 – 6759250 Extn :- 30139| Mail:*** Email address is removed for privacy ***



For more info around Microsoft’s SAM initiatives, please visit https://www.microsoft.com/en-in/sam


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Very first email received

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Dear Mr Sandeep,



Cybersecurity threats cost the global economy an estimated market value of US$3 trillion, with 71% of companies admitting that they fell victim to successful cyberattacks. As cybersecurity threats continue to rise in India, we see the importance of having trusted software and systems continuing to be a top priority for business owners.



Companies need to ensure the following to prevent and respond effectively to cybersecurity threats:

Having strong IT asset (software & hardware) management to ensure proper usage, maintenance and updates and avoiding old and unprotected/non-genuine software which attracts a 60% cybersecurity risk.

Securing the company from within with the right usage behavior of IT systems, personal devices and interconnected devices (Internet of Things).

Invest in real-time monitoring systems with modern threat protection technologies.

Buy only from trusted suppliers and use genuine software.

Use a trusted public cloud which brings the benefit of enterprise-grade data security and privacy protection.



Microsoft would like to work with your organization to help you optimize your Software Assets and get the right advisory services suited to your needs. Having accurate and complete information on your software assets can also empower you to make strategic decisions to use updated technologies to safeguard and grow your business.



We have designed the process in a manner that allows us to provide more value to your organization through steps that will be relevant to your business and IT setup. The key steps and stages are as follows.



1. Receipt of the Engagement Letter at your end. Subsequently an authorized Microsoft representative will contact to assist you across the entire process.

2. Please fill in the attached format above to capture the Microsoft layout in your Organization.

3. Please share details of OEM/FPP licenses purchased as well as any End User Licensing Agreement, details if any.

4. Details of Subscription of any Microsoft program that your Organization may have.

5. Based on your inputs above, we would draw an Estimated Licensing Position,



As the next step, we would appreciate if you could please complete the below details and share back with us so that we can progress our conversation. If you need assistance in filling up the questionnaire, you may seek our assistance and we will guide you through the process.











Microsoft Product





Edition


Version


Quantity /Deployed/In use


Volume License


OEM


FPP


Example


Visual Studio





Professional

2008​

30

30​

If your software licenses are covered under a parent company, please indicate the same so that we could record it for our future reference.



If you have any questions, please do not hesitate to contact the undersigned.



Thank you for your cooperation, we look forward for an early and positive response from you.





Vishal Karia

Sr. Inside Process Specialist– Software Asset Management
LandLine :- 0124 – 6759250 Extn :- 30139| Mail:*** Email address is removed for privacy ***



For more info around Microsoft’s SAM initiatives, please visit https://www.microsoft.com/en-in/sam

:)

 

Microsoft Software Optimization & Advisory Project

We do NOT work for Microsoft.

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This is the only check that I know Microsoft has going.

I suggest that you contact Microsoft Indonesia and read the bolded section in my reply about seeing if they know what you have previously bought from Microsoft..

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Read the question/information in this link:

Microsoft License Verification Process

The Microsoft Software Asset Management (SAM) team is proactively engaging with small business customers requesting their participation in a License Verification process.
Customers have expressed some concern with the legitimacy of these communications.
These communications are legitimate and customers are encouraged to discuss the details of the License Verification process with the SAM representative that initiated contact.

General information about Microsoft Software Asset Management for Small Business can be found at
https://www.microsoft.com/en-us/sam/smb.aspx.

Specific details about the License Verification process can be found at
https://www.microsoft.com/en-us/sam/ussmbservices.aspx.

___________________________________________________

Software Asset Management

SAM for small businesses

___________________________________________________

Microsoft Software Asset Management Review

Microsoft Software Asset Management (SAM) states:

You can confirm the legitimacy of Microsoft SAM by asked the SAM rep to provide a snapshot of your Volume License purchase history. The SAM rep should be able to provide you with a sample that includes the details of at least one of your Volume
License agreements. Only Microsoft would have this detail and it makes it easy to match and confirm against your own records.

______________________________________________________

Software Asset Management

Resources for SAM Partners:

• SAM Incentive Engagement - Partner Eligibility Requirements
• SAM Incentive Engagement - Program Overview Presentation
• SAM Incentive Engagement - Partner Program & Incentive Guide
• SAM Incentive Engagement - Rates & Engagement Levels
• SAM Incentive Engagement - Data Usage & Privacy Information
• SAM Incentive Resources - View other training and resources

Cheers.

 

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