Windows 10: Microsoft Solitaire Collection App Closing after launching

Discus and support Microsoft Solitaire Collection App Closing after launching in Windows 10 Software and Apps to solve the problem; This is my dad's computer and problem started today 8/26/2019. The Windows Microsoft Solitaire Collection App launches and then Immediately... Discussion in 'Windows 10 Software and Apps' started by jesseleroy76, Aug 26, 2019.

  1. JESSELEROY76
    jesseleroy76 Win User

    Microsoft Solitaire Collection App Closing after launching


    This is my dad's computer and problem started today 8/26/2019.

    The Windows Microsoft Solitaire Collection App launches and then Immediately crashes/closes. Have tried many options from uninstall/install. reset. clearing caches. etc. nothing helps below is the system current that he is using. also the link to the video of the app launching and crashing.

    any help would be greatly appreciated. thanks. last step would be me reinstalling windows, Which I do not want to do. from the update stuff and all settings. What a pain. hehe..

    [youtube]CVhWzIt8JZM[/youtube]
    ---------------------
    OS Name Microsoft Windows 10 Enterprise Insider Preview
    Version 10.0.18965 Build 18965
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name CHARLIE-PC
    System Manufacturer Micro-Star International Co., Ltd.
    System Model MS-7B87
    System Type x64-based PC
    System SKU To be filled by O.E.M.
    Processor AMD Ryzen 7 2700 Eight-Core Processor, 3200 Mhz, 8 Core(s), 16 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 1.60, 3/6/2019
    SMBIOS Version 2.8
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer Micro-Star International Co., Ltd.
    BaseBoard Product B450M GAMING PLUS (MS-7B87)
    BaseBoard Version 1.0
    Platform Role Desktop
    Secure Boot State Off
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "10.0.18965.1000"
    User Name CHARLIE-PC\charlie
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 16.0 GB
    Available Physical Memory 13.2 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 14.3 GB
    Page File Space 2.38 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware No
    Hyper-V - Data Execution Protection Yes
    ---------------
    Here is some window errows that i found maybe it can help .
    8/26/2019 7:28 PM Windows Error Reporting Fault bucket 1792845846424583868, type 5
Event Name: StoreAgentSearchUpdatePackagesFailure1
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;ScanForUpdates
P2: 80240024
P3: 18965
P4: 1005
P5: Windows.Desktop
P6: P
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\TEMP\FailureReportMetadata_7755.txt
\\?\C:\Progr amData\Microsoft\Windows\WER\Temp\WERE5EB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramD ata\Microsoft\Windows\WER\Temp\WERE5FC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\W ER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd 8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Windows\Temp\WERE63B.tmp.etl
\\?\C:\Prog ramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba3 6e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Windows\Temp\WERE63C.tmp.etl
\\?\C:\Progra mData\Microsoft\Windows\WER\Temp\WERE639.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows \WER\Temp\WERE659.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;ScanF orUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_202dd8ba-efe7-4d08-96a4-468a5a85a08b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 202dd8ba-efe7-4d08-96a4-468a5a85a08b
Report Status: 268435456
Hashed bucket: 329b54abf42e726528e177cc652bfebc
Cab Guid: 0
    8/26/2019 7:28 PM Windows Error Reporting Fault bucket , type 0
Event Name: StoreAgentSearchUpdatePackagesFailure1
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;ScanForUpdates
P2: 80240024
P3: 18965
P4: 1005
P5: Windows.Desktop
P6: P
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\TEMP\FailureReportMetadata_7755.txt
\\?\C:\Progr amData\Microsoft\Windows\WER\Temp\WERE5EB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramD ata\Microsoft\Windows\WER\Temp\WERE5FC.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\W ER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd 8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Windows\Temp\WERE63B.tmp.etl
\\?\C:\Prog ramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba3 6e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Windows\Temp\WERE63C.tmp.etl
\\?\C:\Progra mData\Microsoft\Windows\WER\Temp\WERE639.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows \WER\Temp\WERE659.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanFor Up_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 202dd8ba-efe7-4d08-96a4-468a5a85a08b
Report Status: 4
Hashed bucket: 
Cab Guid: 0
    8/26/2019 7:29 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x51c
Faulting application start time: 0x01d55c448a79403f
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 21959fa8-9bb9-48d7-a70f-dd037427989b
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 7:29 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 1269622001133568128

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER52ED.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5456.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5476.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER5496.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER5497.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54A7.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER54C7.tmp.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER 564E.tmp.appcompat.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER566E.tmp.WERDataColle ctionStatus.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_cab_2709d7a8-2e5e-4886-b7cb-1636bfebf09d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 21959fa8-9bb9-48d7-a70f-dd037427989b
Report Status: 268435464
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 2fdd5569-dc66-4420-919e-9a7bb8964080
    8/26/2019 8:04 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x1eac
Faulting application start time: 0x01d55c4974828e1f
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 7dd245c7-1d36-47ab-b47f-7d795fb949f7
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:04 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WERC1D9.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC322.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC342.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC362.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC363.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC35F.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERC37F.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_37ab5ca8-59c9-4901-85e5-16ad061f4052

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7dd245c7-1d36-47ab-b47f-7d795fb949f7
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:11 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x26ac
Faulting application start time: 0x01d55c4a7cfa2720
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 2f84c3fd-35a2-4f39-8954-596faf69a245
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:11 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x27ec
Faulting application start time: 0x01d55c4a65a5f9bf
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: abe93320-3f92-4f28-bee7-eb425d0d23fe
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:11 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER850C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8646.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8656.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER8686.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER8687.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8685.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER86A5.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d58393e4-e7d1-4b66-91bf-08ea9b8dfa61

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2f84c3fd-35a2-4f39-8954-596faf69a245
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:11 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WEREC76.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED90.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREDB0.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WEREDE0.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WEREDF1.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREDED.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WEREE0D.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_98ac61a9-2136-458a-8061-82ffe7c7c19a

Analysis symbol: 
Rechecking for solution: 0
Report Id: abe93320-3f92-4f28-bee7-eb425d0d23fe
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:12 PM Application Error Faulting application name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
Faulting module name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
Exception code: 0xc000027b
Fault offset: 0x000000000018bd2f
Faulting process id: 0xe34
Faulting application start time: 0x01d55c4a929d8c23
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Report Id: 64b7e00b-da91-46ce-accd-6aa90d96031c
Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI
    8/26/2019 8:12 PM Application Error Faulting application name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
Faulting module name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
Exception code: 0xc000027b
Fault offset: 0x000000000018bd2f
Faulting process id: 0xde4
Faulting application start time: 0x01d55c4a91d6af4d
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Report Id: 305dab79-930a-48d1-b76d-faa0d05b7b12
Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI
    8/26/2019 8:12 PM Windows Error Reporting Fault bucket 1845302259690172250, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 1747550521085404008

Problem signature:
P1: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.18965.1005
P4: 0a569a48
P5: combase.dll
P6: 10.0.18965.1000
P7: 2bdff53e
P8: 80070032
P9: 000000000009904a
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF7.tmp.mdmp
\ \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1075.tmp.WERInternalMetadata.xml
\\?\ C:\ProgramData\Microsoft\Windows\WER\Temp\WER1085.tmp.xml
WPR_initiated_DiagTrackMini Logger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER10B5.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER10B6.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10C9.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER10E9.tmp.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER 1338.tmp.appcompat.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER1387.tmp.WERDataColle ctionStatus.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Windo w_d2e079e2155923381157f8e2af1cefc099cb4a6_3058c304_cab_d0607215-4fd4-4d37-8586-12227bb53702

Analysis symbol: 
Rechecking for solution: 0
Report Id: 64b7e00b-da91-46ce-accd-6aa90d96031c
Report Status: 268435464
Hashed bucket: 14409cfe5c8e372d499bd4a0dc0eef5a
Cab Guid: 171273f2-c3d6-475a-8840-8bf0a4582368
    8/26/2019 8:12 PM Windows Error Reporting Fault bucket 1845302259690172250, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 1336359202171295922

Problem signature:
P1: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.18965.1005
P4: 0a569a48
P5: combase.dll
P6: 10.0.18965.1000
P7: 2bdff53e
P8: 80070032
P9: 000000000009904a
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB05.tmp.mdmp
\ \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBB2.tmp.WERInternalMetadata.xml
\\?\C :\ProgramData\Microsoft\Windows\WER\Temp\WERBC2.tmp.xml
WPR_initiated_DiagTrackMiniLo gger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC02.tmp.etl
&# x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC03.tmp.etl
&#x0 00a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC03.tmp.csv
\\?\C:\ProgramData\M icrosoft\Windows\WER\Temp\WERC23.tmp.txt
\\?\C:\Users\charl\AppData\Local\Temp\WERDAA .tmp.appcompat.txt
\\?\C:\Users\charl\AppData\Local\Temp\WERE37.tmp.WERDataCollection Status.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Windo w_d2e079e2155923381157f8e2af1cefc099cb4a6_3058c304_cab_777d865c-32d2-4d29-b27c-26b7397cbce3

Analysis symbol: 
Rechecking for solution: 0
Report Id: 305dab79-930a-48d1-b76d-faa0d05b7b12
Report Status: 268435464
Hashed bucket: 14409cfe5c8e372d499bd4a0dc0eef5a
Cab Guid: 063f7a03-5ad8-4759-928b-b39d31be98b2
    8/26/2019 8:13 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x25bc
Faulting application start time: 0x01d55c4abcdec0d4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: a59249af-2c2e-4091-98d3-260d34f3a242
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:13 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER9E05.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9FCB.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9FEB.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERA00B.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERA00C.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA008.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERA029.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_9aece6f0-4217-409e-b3b8-247b409fc810

Analysis symbol: 
Rechecking for solution: 0
Report Id: a59249af-2c2e-4091-98d3-260d34f3a242
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:30 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0xae0
Faulting application start time: 0x01d55c4d298868b6
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 660c7a74-348c-468e-8223-39ace7058699
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:30 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x2bb8
Faulting application start time: 0x01d55c4d24a3a69e
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c4a56dfb-f043-460f-9331-9caf43ac7384
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:30 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER805D.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81B6.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81D6.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER8206.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER8217.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8217.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER8246.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d51c4887-6d55-415c-b4f5-cc005db492f9

Analysis symbol: 
Rechecking for solution: 0
Report Id: 660c7a74-348c-468e-8223-39ace7058699
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:30 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER60B0.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6208.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6219.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER6249.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER625A.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6258.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER6278.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_766c4d91-5cc1-4c35-9b9e-2b765c07cc18

Analysis symbol: 
Rechecking for solution: 0
Report Id: c4a56dfb-f043-460f-9331-9caf43ac7384
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:30 PM Windows Error Reporting Fault bucket 1515437370871964475, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ApowerREC.exe
P2: 1.3.8.4
P3: 5d1729f7
P4: cf14
P5: 134217728
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREAC4.tmp.WERInternalMetadata. xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREAD5.tmp.xml
WPR_ initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WEREB24.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WEREB25.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB22.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WEREB52.tmp.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER 43C.tmp.appcompat.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_ApowerREC.exe_c7 6cf68e471488851240764e94aa68e62435d571_6b937eaa_7f5d4f75-2d14-4f7e-b49c-e42ffa77fbed

Analysis symbol: 
Rechecking for solution: 0
Report Id: 958aa330-e068-4659-bf12-82f2d34c9a76
Report Status: 268435456
Hashed bucket: bfd553ff7fa6b6f17507ea427a2ce33b
Cab Guid: 0
    8/26/2019 8:30 PM Application Hang The program ApowerREC.exe version 1.3.8.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 30c
 Start Time: 01d55c4d01f1c20f
 Termination Time: 4
 Application Path: C:\Program Files (x86)\Apowersoft\ApowerREC\ApowerREC.exe
 Report Id: 958aa330-e068-4659-bf12-82f2d34c9a76
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown

    8/26/2019 8:31 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x2a2c
Faulting application start time: 0x01d55c4d2d4bdc1f
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 276faf11-d68d-4b76-b6bc-94d995e13938
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:31 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER98B7.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A10.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A30.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER9A60.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER9A61.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A63.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER9A93.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_007f86d3-f26f-49fd-bea5-33c2980738f1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 276faf11-d68d-4b76-b6bc-94d995e13938
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x1dd4
Faulting application start time: 0x01d55c4dd895ce14
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: e95e934d-f67f-4b19-b573-6f325490e367
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0xb1c
Faulting application start time: 0x01d55c4dd273cf38
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 634c7dd7-a015-4471-8f3e-52ab2e2b3553
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x1a3c
Faulting application start time: 0x01d55c4dd0318a81
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: ba4858f0-49c4-41b5-aa4f-d7169c19215e
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x28e4
Faulting application start time: 0x01d55c4dccf0fea0
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 3b51daea-e114-4040-9be4-1505f3dcad52
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa
Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02
Exception code: 0xc0000409
Fault offset: 0x000000000006fe68
Faulting process id: 0x2a2c
Faulting application start time: 0x01d55c4dc9875ca1
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe 
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c9876536-c199-4279-9157-31d0e159119c
Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
    8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WERFB85.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCDE.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCFE.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERFD2E.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERFD2F.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD33.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERFD63.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_2da5efce-20f6-4354-8233-a22566d117a7

Analysis symbol: 
Rechecking for solution: 0
Report Id: e95e934d-f67f-4b19-b573-6f325490e367
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WERD34C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD4A5.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD4B5.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERD505.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERD506.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD517.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERD537.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_9b55d724-880f-45eb-8c52-820a688c722b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 634c7dd7-a015-4471-8f3e-52ab2e2b3553
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WERC487.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5EF.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC600.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC66E.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC66F.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC67F.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERC69F.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_a59584b8-7223-4da1-8a9f-ba4dd97f6091

Analysis symbol: 
Rechecking for solution: 0
Report Id: ba4858f0-49c4-41b5-aa4f-d7169c19215e
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WERAF2A.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB073.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB093.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERB0C3.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERB0C4.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0C2.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERB0F2.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d13c2dc0-b4e8-4fb1-8f97-ea92f94533fc

Analysis symbol: 
Rechecking for solution: 0
Report Id: 3b51daea-e114-4040-9be4-1505f3dcad52
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.0.0.0
P4: 5d5c7faa
P5: ucrtbase.dll
P6: 10.0.18965.1000
P7: afa25d02
P8: 000000000006fe68
P9: c0000409
P10: 0000000000000005

Attached files:
\\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollecti on_8wekyb3d8bbwe\LocalState\logs\Solitaire.log
\\?\C:\ProgramData\Microsoft\Windows\W ER\Temp\WER9941.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A99.tmp.WE RInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9ABA.tmp.xml&# x000d;
WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER9AEA.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WER9AFA.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9AF6.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WER9B16.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micro s_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_f2570a64-9016-44e6-94d8-ce99d0cf9676

Analysis symbol: 
Rechecking for solution: 0
Report Id: c9876536-c199-4279-9157-31d0e159119c
Report Status: 2147487744
Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab
Cab Guid: 0
    8/26/2019 8:37 PM Windows Error Reporting Fault bucket 2071143368498986994, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: ApowerREC.exe
P2: 1.3.8.4
P3: 5d1729f7
P4: 934d
P5: 134217728
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC410.tmp.WERInternalMetadata. xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC421.tmp.xml
WPR_ initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC460.tmp.etl
& #x000a;WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\Users\charl\AppData\Local\Temp\WERC471.tmp.etl
&#x 000a;\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC478.tmp.csv
\\?\C:\ProgramData \Microsoft\Windows\WER\Temp\WERC4A8.tmp.txt
\\?\C:\Users\charl\AppData\Local\Temp\WER CB48.tmp.appcompat.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_ApowerREC.exe_13 434481a319393c066ec9d66ac7af5f12aa1a_6b937eaa_56045891-aad5-4aa0-b73d-103d219508f0

Analysis symbol: 
Rechecking for solution: 0
Report Id: f018cd52-24df-445e-8ca7-26c82f6bd154
Report Status: 268435456
Hashed bucket: 5d2bed7beacfde906cbe2deb9649bff2
Cab Guid: 0
    8/26/2019 8:37 PM Application Hang The program ApowerREC.exe version 1.3.8.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2468
 Start Time: 01d55c4d188283eb
 Termination Time: 6
 Application Path: C:\Program Files (x86)\Apowersoft\ApowerREC\ApowerREC.exe
 Report Id: f018cd52-24df-445e-8ca7-26c82f6bd154
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown


    :)
     
    jesseleroy76, Aug 26, 2019
    #1
  2. SMITTYCHAT.
    Smittychat. Win User

    microsoft solitaire collection

    Hi, Lee,

    Step 1: Run App troubleshooter.

    Check this link for the app troubleshooter.

    Step 2: Run Windows Update troubleshooter.

    Please see this link for the steps.

    Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

    Click Start.

    In the search box, type Microsoft Solitaire Collection.

    Right click Microsoft Solitaire collection app tile, and the select Uninstall.

    Restart your computer.

    Right click Start.

    Select Run.

    Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

    Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

    The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
    blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

    Step 5: Clear your Windows Store cache.

    Right click Start.

    Select Run.

    Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

    https://answers.microsoft.com/en-us/windows/for...
     
    Smittychat., Aug 26, 2019
    #2
  3. COLOSSALROOM400
    ColossalRoom400 Win User
    Microsoft solitaire collection will not launch

    My Microsoft solitaire collection quit working. It will not launch. I tried all the methods listed on this site and still will not launch. I initiate the program and the words "Microsoft solitaire collection" comes across the screen and then goes back to
    my desktop. Please advise, my wife is driving me nuts.

    ***Post moved by the moderator to the appropriate forum category.***
     
    ColossalRoom400, Aug 26, 2019
    #3
  4. DARWIN DIM
    Darwin Dim Win User

    Microsoft Solitaire Collection App Closing after launching

    Microsoft Solitaire Collection and Mahjong

    Hi Roger,

    The steps that you've taken are astounding. Our next option is to manually reset the
    Microsoft Solitaire Collection to clear the app's data which may cause the conflict. To do this, follow these steps:

    • Type Apps & features in the search box and press Enter.
    • Locate and click Microsoft Solitaire Collection from the list of the apps.
    • Click the Advanced options link.
    • Click the Reset button.
    • Exit the apps window.

    Once you're done, re-launch the application and check if you encounter the same error.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Aug 26, 2019
    #4
Thema:

Microsoft Solitaire Collection App Closing after launching

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