Windows 10: Microsoft Solitaire Collection App Closing after launching

This is my dad's computer and problem started today 8/26/2019.

The Windows Microsoft Solitaire Collection App launches and then Immediately crashes/closes. Have tried many options from uninstall/install. reset. clearing caches. etc. nothing helps below is the system current that he is using. also the link to the video of the app launching and crashing.

any help would be greatly appreciated. thanks. last step would be me reinstalling windows, Which I do not want to do. from the update stuff and all settings. What a pain. hehe..

[youtube]CVhWzIt8JZM[/youtube]

Code: --------------------- OS Name Microsoft Windows 10 Enterprise Insider Preview Version 10.0.18965 Build 18965 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name CHARLIE-PC System Manufacturer Micro-Star International Co., Ltd. System Model MS-7B87 System Type x64-based PC System SKU To be filled by O.E.M. Processor AMD Ryzen 7 2700 Eight-Core Processor, 3200 Mhz, 8 Core(s), 16 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 1.60, 3/6/2019 SMBIOS Version 2.8 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Micro-Star International Co., Ltd. BaseBoard Product B450M GAMING PLUS (MS-7B87) BaseBoard Version 1.0 Platform Role Desktop Secure Boot State Off PCR7 Configuration Binding Not Possible Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "10.0.18965.1000" User Name CHARLIE-PC\charlie Time Zone Central Daylight Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 16.0 GB Available Physical Memory 13.2 GB Total Virtual Memory 18.3 GB Available Virtual Memory 14.3 GB Page File Space 2.38 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware No Hyper-V - Data Execution Protection Yes --------------- Here is some window errows that i found maybe it can help . 8/26/2019 7:28 PM Windows Error Reporting Fault bucket 1792845846424583868, type 5 Event Name: StoreAgentSearchUpdatePackagesFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdates P2: 80240024 P3: 18965 P4: 1005 P5: Windows.Desktop P6: P P7: P8: P9: P10: Attached files: \\?\C:\WINDOWS\TEMP\FailureReportMetadata_7755.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5EB.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5FC.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Windows\Temp\WERE63B.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Windows\Temp\WERE63C.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE639.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE659.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_202dd8ba-efe7-4d08-96a4-468a5a85a08b Analysis symbol: Rechecking for solution: 0 Report Id: 202dd8ba-efe7-4d08-96a4-468a5a85a08b Report Status: 268435456 Hashed bucket: 329b54abf42e726528e177cc652bfebc Cab Guid: 0 8/26/2019 7:28 PM Windows Error Reporting Fault bucket , type 0 Event Name: StoreAgentSearchUpdatePackagesFailure1 Response: Not available Cab Id: 0 Problem signature: P1: Update;ScanForUpdates P2: 80240024 P3: 18965 P4: 1005 P5: Windows.Desktop P6: P P7: P8: P9: P10: Attached files: \\?\C:\WINDOWS\TEMP\FailureReportMetadata_7755.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5EB.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5FC.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Windows\Temp\WERE63B.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Windows\Temp\WERE63C.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE639.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE659.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;ScanForUp_8ff91516349716a1a2bf52defaba36e4741f5_00000000_cab_202dd8ba-efe7-4d08-96a4-468a5a85a08b Analysis symbol: Rechecking for solution: 0 Report Id: 202dd8ba-efe7-4d08-96a4-468a5a85a08b Report Status: 4 Hashed bucket: Cab Guid: 0 8/26/2019 7:29 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x51c Faulting application start time: 0x01d55c448a79403f Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 21959fa8-9bb9-48d7-a70f-dd037427989b Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 7:29 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 1269622001133568128 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52ED.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5456.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5476.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER5496.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER5497.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54A7.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54C7.tmp.txt \\?\C:\Users\charl\AppData\Local\Temp\WER564E.tmp.appcompat.txt \\?\C:\Users\charl\AppData\Local\Temp\WER566E.tmp.WERDataCollectionStatus.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_cab_2709d7a8-2e5e-4886-b7cb-1636bfebf09d Analysis symbol: Rechecking for solution: 0 Report Id: 21959fa8-9bb9-48d7-a70f-dd037427989b Report Status: 268435464 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 2fdd5569-dc66-4420-919e-9a7bb8964080 8/26/2019 8:04 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x1eac Faulting application start time: 0x01d55c4974828e1f Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 7dd245c7-1d36-47ab-b47f-7d795fb949f7 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:04 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1D9.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC322.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC342.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC362.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC363.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC35F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC37F.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_37ab5ca8-59c9-4901-85e5-16ad061f4052 Analysis symbol: Rechecking for solution: 0 Report Id: 7dd245c7-1d36-47ab-b47f-7d795fb949f7 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:11 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x26ac Faulting application start time: 0x01d55c4a7cfa2720 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 2f84c3fd-35a2-4f39-8954-596faf69a245 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:11 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x27ec Faulting application start time: 0x01d55c4a65a5f9bf Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: abe93320-3f92-4f28-bee7-eb425d0d23fe Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:11 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER850C.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8646.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8656.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER8686.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER8687.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8685.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER86A5.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d58393e4-e7d1-4b66-91bf-08ea9b8dfa61 Analysis symbol: Rechecking for solution: 0 Report Id: 2f84c3fd-35a2-4f39-8954-596faf69a245 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:11 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC76.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERED90.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREDB0.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WEREDE0.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WEREDF1.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREDED.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREE0D.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_98ac61a9-2136-458a-8061-82ffe7c7c19a Analysis symbol: Rechecking for solution: 0 Report Id: abe93320-3f92-4f28-bee7-eb425d0d23fe Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:12 PM Application Error Faulting application name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48 Faulting module name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48 Exception code: 0xc000027b Fault offset: 0x000000000018bd2f Faulting process id: 0xe34 Faulting application start time: 0x01d55c4a929d8c23 Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe Report Id: 64b7e00b-da91-46ce-accd-6aa90d96031c Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: CortanaUI 8/26/2019 8:12 PM Application Error Faulting application name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48 Faulting module name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48 Exception code: 0xc000027b Fault offset: 0x000000000018bd2f Faulting process id: 0xde4 Faulting application start time: 0x01d55c4a91d6af4d Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe Report Id: 305dab79-930a-48d1-b76d-faa0d05b7b12 Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: CortanaUI 8/26/2019 8:12 PM Windows Error Reporting Fault bucket 1845302259690172250, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 1747550521085404008 Problem signature: P1: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy P2: praid:CortanaUI P3: 10.0.18965.1005 P4: 0a569a48 P5: combase.dll P6: 10.0.18965.1000 P7: 2bdff53e P8: 80070032 P9: 000000000009904a P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF7.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1075.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1085.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER10B5.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER10B6.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10C9.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10E9.tmp.txt \\?\C:\Users\charl\AppData\Local\Temp\WER1338.tmp.appcompat.txt \\?\C:\Users\charl\AppData\Local\Temp\WER1387.tmp.WERDataCollectionStatus.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_d2e079e2155923381157f8e2af1cefc099cb4a6_3058c304_cab_d0607215-4fd4-4d37-8586-12227bb53702 Analysis symbol: Rechecking for solution: 0 Report Id: 64b7e00b-da91-46ce-accd-6aa90d96031c Report Status: 268435464 Hashed bucket: 14409cfe5c8e372d499bd4a0dc0eef5a Cab Guid: 171273f2-c3d6-475a-8840-8bf0a4582368 8/26/2019 8:12 PM Windows Error Reporting Fault bucket 1845302259690172250, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 1336359202171295922 Problem signature: P1: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy P2: praid:CortanaUI P3: 10.0.18965.1005 P4: 0a569a48 P5: combase.dll P6: 10.0.18965.1000 P7: 2bdff53e P8: 80070032 P9: 000000000009904a P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB05.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBB2.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBC2.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC02.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC03.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC03.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC23.tmp.txt \\?\C:\Users\charl\AppData\Local\Temp\WERDAA.tmp.appcompat.txt \\?\C:\Users\charl\AppData\Local\Temp\WERE37.tmp.WERDataCollectionStatus.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_d2e079e2155923381157f8e2af1cefc099cb4a6_3058c304_cab_777d865c-32d2-4d29-b27c-26b7397cbce3 Analysis symbol: Rechecking for solution: 0 Report Id: 305dab79-930a-48d1-b76d-faa0d05b7b12 Report Status: 268435464 Hashed bucket: 14409cfe5c8e372d499bd4a0dc0eef5a Cab Guid: 063f7a03-5ad8-4759-928b-b39d31be98b2 8/26/2019 8:13 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x25bc Faulting application start time: 0x01d55c4abcdec0d4 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: a59249af-2c2e-4091-98d3-260d34f3a242 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:13 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E05.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9FCB.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9FEB.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERA00B.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERA00C.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA008.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA029.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_9aece6f0-4217-409e-b3b8-247b409fc810 Analysis symbol: Rechecking for solution: 0 Report Id: a59249af-2c2e-4091-98d3-260d34f3a242 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:30 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0xae0 Faulting application start time: 0x01d55c4d298868b6 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 660c7a74-348c-468e-8223-39ace7058699 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:30 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x2bb8 Faulting application start time: 0x01d55c4d24a3a69e Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: c4a56dfb-f043-460f-9331-9caf43ac7384 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:30 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER805D.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81B6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER81D6.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER8206.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER8217.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8217.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8246.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d51c4887-6d55-415c-b4f5-cc005db492f9 Analysis symbol: Rechecking for solution: 0 Report Id: 660c7a74-348c-468e-8223-39ace7058699 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:30 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60B0.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6208.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6219.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER6249.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER625A.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6258.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6278.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_766c4d91-5cc1-4c35-9b9e-2b765c07cc18 Analysis symbol: Rechecking for solution: 0 Report Id: c4a56dfb-f043-460f-9331-9caf43ac7384 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:30 PM Windows Error Reporting Fault bucket 1515437370871964475, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: ApowerREC.exe P2: 1.3.8.4 P3: 5d1729f7 P4: cf14 P5: 134217728 P6: P7: P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREAC4.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREAD5.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WEREB24.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WEREB25.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB22.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB52.tmp.txt \\?\C:\Users\charl\AppData\Local\Temp\WER43C.tmp.appcompat.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_ApowerREC.exe_c76cf68e471488851240764e94aa68e62435d571_6b937eaa_7f5d4f75-2d14-4f7e-b49c-e42ffa77fbed Analysis symbol: Rechecking for solution: 0 Report Id: 958aa330-e068-4659-bf12-82f2d34c9a76 Report Status: 268435456 Hashed bucket: bfd553ff7fa6b6f17507ea427a2ce33b Cab Guid: 0 8/26/2019 8:30 PM Application Hang The program ApowerREC.exe version 1.3.8.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 30c Start Time: 01d55c4d01f1c20f Termination Time: 4 Application Path: C:\Program Files (x86)\Apowersoft\ApowerREC\ApowerREC.exe Report Id: 958aa330-e068-4659-bf12-82f2d34c9a76 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown 8/26/2019 8:31 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x2a2c Faulting application start time: 0x01d55c4d2d4bdc1f Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 276faf11-d68d-4b76-b6bc-94d995e13938 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:31 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98B7.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A10.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A30.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER9A60.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER9A61.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A63.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A93.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_007f86d3-f26f-49fd-bea5-33c2980738f1 Analysis symbol: Rechecking for solution: 0 Report Id: 276faf11-d68d-4b76-b6bc-94d995e13938 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x1dd4 Faulting application start time: 0x01d55c4dd895ce14 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: e95e934d-f67f-4b19-b573-6f325490e367 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0xb1c Faulting application start time: 0x01d55c4dd273cf38 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 634c7dd7-a015-4471-8f3e-52ab2e2b3553 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x1a3c Faulting application start time: 0x01d55c4dd0318a81 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: ba4858f0-49c4-41b5-aa4f-d7169c19215e Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x28e4 Faulting application start time: 0x01d55c4dccf0fea0 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: 3b51daea-e114-4040-9be4-1505f3dcad52 Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:35 PM Application Error Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5d5c7faa Faulting module name: ucrtbase.dll, version: 10.0.18965.1000, time stamp: 0xafa25d02 Exception code: 0xc0000409 Fault offset: 0x000000000006fe68 Faulting process id: 0x2a2c Faulting application start time: 0x01d55c4dc9875ca1 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe\Solitaire.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: c9876536-c199-4279-9157-31d0e159119c Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App 8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFB85.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCDE.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCFE.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERFD2E.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERFD2F.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD33.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD63.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_2da5efce-20f6-4354-8233-a22566d117a7 Analysis symbol: Rechecking for solution: 0 Report Id: e95e934d-f67f-4b19-b573-6f325490e367 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD34C.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD4A5.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD4B5.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERD505.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERD506.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD517.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD537.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_9b55d724-880f-45eb-8c52-820a688c722b Analysis symbol: Rechecking for solution: 0 Report Id: 634c7dd7-a015-4471-8f3e-52ab2e2b3553 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC487.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5EF.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC600.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC66E.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC66F.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC67F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC69F.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_a59584b8-7223-4da1-8a9f-ba4dd97f6091 Analysis symbol: Rechecking for solution: 0 Report Id: ba4858f0-49c4-41b5-aa4f-d7169c19215e Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAF2A.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB073.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB093.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERB0C3.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERB0C4.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0C2.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0F2.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_d13c2dc0-b4e8-4fb1-8f97-ea92f94533fc Analysis symbol: Rechecking for solution: 0 Report Id: 3b51daea-e114-4040-9be4-1505f3dcad52 Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:35 PM Windows Error Reporting Fault bucket 2165247707201747371, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe P2: praid:App P3: 0.0.0.0 P4: 5d5c7faa P5: ucrtbase.dll P6: 10.0.18965.1000 P7: afa25d02 P8: 000000000006fe68 P9: c0000409 P10: 0000000000000005 Attached files: \\?\C:\Users\charl\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\logs\Solitaire.log \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9941.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A99.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9ABA.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER9AEA.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WER9AFA.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9AF6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9B16.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_29f28f19b61811af2ed6272341729b1df3b9d338_a1b31550_f2570a64-9016-44e6-94d8-ce99d0cf9676 Analysis symbol: Rechecking for solution: 0 Report Id: c9876536-c199-4279-9157-31d0e159119c Report Status: 2147487744 Hashed bucket: 0cc76f64a5f795598e0c8151567d39ab Cab Guid: 0 8/26/2019 8:37 PM Windows Error Reporting Fault bucket 2071143368498986994, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: ApowerREC.exe P2: 1.3.8.4 P3: 5d1729f7 P4: 934d P5: 134217728 P6: P7: P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC410.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC421.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190808 1 Event Collector_0_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC460.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\Users\charl\AppData\Local\Temp\WERC471.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC478.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC4A8.tmp.txt \\?\C:\Users\charl\AppData\Local\Temp\WERCB48.tmp.appcompat.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_ApowerREC.exe_13434481a319393c066ec9d66ac7af5f12aa1a_6b937eaa_56045891-aad5-4aa0-b73d-103d219508f0 Analysis symbol: Rechecking for solution: 0 Report Id: f018cd52-24df-445e-8ca7-26c82f6bd154 Report Status: 268435456 Hashed bucket: 5d2bed7beacfde906cbe2deb9649bff2 Cab Guid: 0 8/26/2019 8:37 PM Application Hang The program ApowerREC.exe version 1.3.8.4 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 2468 Start Time: 01d55c4d188283eb Termination Time: 6 Application Path: C:\Program Files (x86)\Apowersoft\ApowerREC\ApowerREC.exe Report Id: f018cd52-24df-445e-8ca7-26c82f6bd154 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown[/quote]

:)

 

microsoft solitaire collection

Hi, Lee,

Step 1: Run App troubleshooter.

Check this link for the app troubleshooter.

Step 2: Run Windows Update troubleshooter.

Please see this link for the steps.

Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

Click Start.

In the search box, type Microsoft Solitaire Collection.

Right click Microsoft Solitaire collection app tile, and the select Uninstall.

Restart your computer.

Right click Start.

Select Run.

Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

Step 5: Clear your Windows Store cache.

Right click Start.

Select Run.

Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

https://answers.microsoft.com/en-us/windows/for...

 

Microsoft solitaire collection will not launch

My Microsoft solitaire collection quit working. It will not launch. I tried all the methods listed on this site and still will not launch. I initiate the program and the words "Microsoft solitaire collection" comes across the screen and then goes back to
my desktop. Please advise, my wife is driving me nuts.

***Post moved by the moderator to the appropriate forum category.***

 

Microsoft Solitaire Collection and Mahjong

Hi Roger,

The steps that you've taken are astounding. Our next option is to manually reset the
Microsoft Solitaire Collection to clear the app's data which may cause the conflict. To do this, follow these steps:

• Type Apps & features in the search box and press Enter.
• Locate and click Microsoft Solitaire Collection from the list of the apps.
• Click the Advanced options link.
• Click the Reset button.
• Exit the apps window.

Once you're done, re-launch the application and check if you encounter the same error.

We'll appreciate if you can send us an update.