Windows 10: Microsoft Solitaire collection cloud data gone

Discus and support Microsoft Solitaire collection cloud data gone in Windows 10 Gaming to solve the problem; Hello everyone, I play the daily challenges on the Microsoft Solitaire collection everyday and I have never encountered this problem before. I have... Discussion in 'Windows 10 Gaming' started by Cire©, Sep 15, 2018.

  1. Cire© Win User

    Microsoft Solitaire collection cloud data gone


    Hello everyone,


    I play the daily challenges on the Microsoft Solitaire collection everyday and I have never encountered this problem before. I have completed every challenge for September and yesterday when I open the app on my Samsung tablet all my completed daily challenges for September were gone. It showed that I had not won any games.


    I even signed in on my Microsoft Surface Pro 3 and it still showed that there were no completed daily challenges for September when I had won everything right up to September 13th.


    Does anyone know why this happened?

    :)
     
    Cire©, Sep 15, 2018
    #1

  2. Microsoft Solitaire Collection and Cloud Data on Windows 10

    After upgrading my laptop to Windows 10, Microsoft Solitaire Collection says it's found new save data and starts downloading it from the cloud-- but it seems to never stop. After letting it sit for a long time, I gave up and closed the window. The next day,
    same thing, so after a few days of this I just gave up on it.

    After a few days I finally got the notice that Windows 10 was ready for my desktop, so I upgraded. Microsoft Solitaire Collection worked on it, so I figured it must have gotten fixed. Except today I'm trying to play it on my laptop and it's doing the "loading
    cloud data" **** again, so I guess it's working on my desktop but not on my laptop. I uninstalled and reinstalled it, but it still says "importing save game data from cloud" and never seems to finish.

    Is there some way to fix this, or do I just have to resign myself that I'll never get to play it ever again on my laptop? How come all of the other games can import save game data from the cloud on my laptop but Microsoft Solitaire Collection can't?
     
    Michael_102, Sep 15, 2018
    #2
  3. Microsoft Solitaire Collection


    I created a Microsoft Account so that I could get data saved to the cloud, then looked at version of Solitaire Collection I had installed and it too is at 3.5.11021.1, but failing any other answers , I uninstalled the Microsoft Solitaire Collection and then went to store and reloaded it, got data synced, and still have only the 4 games under daily challenges.. Thanks for the reply, but guess I will have to live with what I got
     
    frustrated, Sep 15, 2018
    #3
  4. Microsoft Solitaire collection cloud data gone

    Microsoft Solitaire Collection


    Once you reinstalled it how long did it take to get the data up
     
    hTconeM9user, Sep 15, 2018
    #4
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Microsoft Solitaire collection cloud data gone

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