Windows 10: Microsoft Solitaire Collection on PC ran slow recently and now won't load

I've been playing the solitaire collection for years and haven't had any problems until recently. About 10 days ago, when I launched the game on my pc, the game would freeze and wouldn't completely load. Closed the game and relaunch it would usually work. The next problem that cropped up was that it used almost all my system resources which then took forever to make the next move. Next prob was that it said I didn't have an internet connection - wasn't true as I had Google Chrome running in the background. As of yesterday, I tried one of the many "fixes" that Xbox and Microsoft suggested - uni

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Microsoft Solitaire Collection Will No Load WINDOWS 10 PC

Hi,

Issues with loading Microsoft Solitaire Collection may occur due to a network connection error. To properly isolate your concern, please provide us the following information:

• Have you tried to play any other online games and checked if the same issue is happening?
• Have you made any changes to your computer prior to the issue?
• Are you trying to play Microsoft Solitaire Collection from MSN or via Facebook?

In the meantime, we suggest that you play the game using a different browser.

 

Microsoft Solitaire Collection not loading

I had Microsoft Solitaire Collection loaded and it stopped working. I uninstalled and and now when I try to reinstall it, it just sits in the loading mode. I ran a problem diagnostic and it found nothing. Is Microsoft EVER going to fix this? Please.........

 

microsoft solitaire collection

Hi, Lee,

Step 1: Run App troubleshooter.

Check this link for the app troubleshooter.

Step 2: Run Windows Update troubleshooter.

Please see this link for the steps.

Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

Click Start.

In the search box, type Microsoft Solitaire Collection.

Right click Microsoft Solitaire collection app tile, and the select Uninstall.

Restart your computer.

Right click Start.

Select Run.

Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

Step 5: Clear your Windows Store cache.

Right click Start.

Select Run.

Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

https://answers.microsoft.com/en-us/windows/for...