Windows 10: microsoft solitaire collection

Discus and support microsoft solitaire collection in Microsoft Windows 10 Store to solve the problem; Trying to play daily challenge and as of this morning, message saying I have chosen to play offline (which I haven't) and then "not connected to the... Discussion in 'Microsoft Windows 10 Store' started by LeeYoungBH1953, Dec 12, 2018.

  1. microsoft solitaire collection


    Trying to play daily challenge and as of this morning, message saying I have chosen to play offline (which I haven't) and then "not connected to the internet" which I am. Any suggestions??

    :)
     
    LeeYoungBH1953, Dec 12, 2018
    #1
  2. Jomel Ber Win User

    Microsoft Solitaire Collection doesn't recognise my license

    Thank you for confirming. Since that you have the latest version, let's uninstall and reinstall Microsoft Solitaire Collection in your Windows 10 PC by following these steps:

    Uninstall Microsoft Solitaire Collection

    • Go to Start menu, Search Microsoft Solitaire Collection.
    • Right-click on it, then select Uninstall.
    Reinstall Microsoft Solitaire Collection

    • Go to Store, search for Microsoft Solitaire Collection and press
      Enter.
    • Click on Microsoft Solitaire Collection tile to visit its official page on the Store.
    • Click the Free button to download and install the game.

    Let us know how it goes.

    Thank you.
     
    Jomel Ber, Dec 12, 2018
    #2
  3. Geethu B Win User
    Microsoft solitaire collection

    Hi Anne,



    Thank you for contacting Microsoft Community. I understand that you have an issue with
    Microsoft Solitaire Collection app after downloading Windows 10. I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:

    • Incorrect app settings.
    • Corrupt app.
    Try the steps listed here:

    Method 1:

    Let's first run the app troubleshooter and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Method 2:

    If the issue persists, I suggest you to uninstall and re-install the
    Microsoft Solitaire Collection app from Windows Store and check if it helps.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Dec 12, 2018
    #3
  4. microsoft solitaire collection

    Microsoft Solitaire Collection

    To resolve your concern, I recommend you to uninstall and reinstall Microsoft Solitaire Collection and check if it helps. You can uninstall the program by following the steps outlined below...

    1. Click Start, and then type Windows PowerShell in the search box.
    2. Right-click, and then select Run as administrator.
    3. Type the following command to uninstall the Microsoft Solitaire Collection: Get-AppxPackage *solitairecollection* | Remove-AppxPackage
    4. Hit Enter.
    5. Restart your computer. Go to Windows Store and install Microsoft Solitaire Collection again.

    If you have any questions or are stuck feel free to post below or if it worked for you then I would appreciate it if you confirmed that it did below so other users can be assured.
     
    HinokYohannes, Dec 12, 2018
    #4
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