Windows 10: microsoft solitaire connection problem

Discus and support microsoft solitaire connection problem in Windows 10 Customization to solve the problem; I have a similar problem to a similar queation posted in June 2018 - My internet connection is fine but the Events games keeps saying 'Internet... Discussion in 'Windows 10 Customization' started by NulaWilkosz, Oct 13, 2018.

  1. microsoft solitaire connection problem


    I have a similar problem to a similar queation posted in June 2018 - My internet connection is fine but the Events games keeps saying 'Internet connection required'. Have tried resetting solitaire and restarting but it has not fixed the problem

    Thanks,

    Nula

    :)
     
    NulaWilkosz, Oct 13, 2018
    #1

  2. Microsoft solitaire collection problem

    Hi,

    There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
    that you follow the steps below:

    • First you need to close Microsoft Solitaire Collection.
    • In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
    • Rename Statistic.ark as old-Statistic.ark.
    • Then try to run the Microsoft Solitaire Collection.
    The statistics file will be deleted, and everything will be set back to 0.

    Kindly update us with the results.
     
    Wilfred Mac, Oct 14, 2018
    #2
  3. Microsoft Solitaire is not working

    Hi,

    I need more information about your concern. Is there any error message/code after Microsoft Solitaire fails to launch? Since the steps you have tried did not work, I suggest that you reinstall it instead. Follow the steps below:

    • Open Windows PowerShell as an administrator. (Type PowerShell in Start menu search box, right-click and select Run as administrator)
    • Type the following command and press Enter "Get-AppxPackage *solitairecollection* | Remove-AppxPackage"
    • You can close the PowerShell window and restart your device.
    • Open Store app and search for Microsoft Solitaire Collection and download the game.

    Looking forward to your response.
     
    Radney Dri, Oct 14, 2018
    #3
  4. Ariel Acu Win User

    microsoft solitaire connection problem

    Microsoft Solitaire events crashed

    Thank you for the information. It turns out that the twinapi.appcore.dll files are corrupted, that's why you're getting the said error message. We suggest that you uninstall Microsoft Solitaire Collection on your computer, and then perform
    the following steps:

    • Press Windows key + R to open Run.
    • Type WSReset.exe and hit Enter.
    • Open Windows Store and install Microsoft Solitaire Collection.

    Once done, kindly check if the game works for you.

    We'll keep an eye on your update.
     
    Ariel Acu, Oct 14, 2018
    #4
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