Windows 10: Microsoft sound system

I am an Assure member. I want to speak to a technician about a sound problem but I have not been able to contact anyone. Is there a phone number that I can use to talk to someone?

:)

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Microsoft Sudoku cuts off system sound

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• What is the make and model of the computer?
• Is the issue happen only when you use Microsoft Sudoku?

Let’s try simple methods and check if this helps in resolving the issue. Follow the below steps.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below method.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

If the issue still persist, try the below method:

Method 2.

Step 1.

I suggest you to uninstall the sound driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Audio input and outputs to expand, right click on the device and click on
  uninstall.
  
• Once you are done uninstalling the driver restart the computer. It should automatically installed the driver.

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and outputs and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

And also visit the below link for No sound in Windows

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope this helps. Keep posting us with the status we will be glad to help you.