Windows 10: Microsoft Sticky Notes - keep crashing

I am unable to open Microsoft Sticky Notes. It keeps crashing. I had to google it and tried a lot of options/suggestion but no luck. The issue still persists.


Error msg "Check the Windows Store for more info about Sticky Notes."


OS: Windows 10 Pro 10.0.17134


Sticky Notes version 3.1.146


Sticky notes is greyed out under Settings-->Apps & features

:)

 

sticky notes

Thank you for getting back to us. To recover Sticky Notes backup from plum.sqlite, kindly try the steps below:

• Find and open plum.sqlite file with Notepad, Microsoft Word or Wordpad.
• View and find the lost notes in the plum.sqlite file, copy the exact notes that you lost and and paste to a new Sticky Notes so to recover it.

Kindly get back to us and let know the results.

 

sticky notes

Hello,

Sticky notes may have encountered a system file corruption that caused this. We suggest that you run the

Windows app troubleshooter for this issue. Meanwhile, we also recommend that you reset your Sticky Notes app by following the steps below:

• Click the Windows icon and click Settings.
• Click System, and then click Apps & features on the left menu.
• Click on Sticky Notes on the list found on your right menu, click
  Advanced options link, and click the Reset button.
• Click the Reset button again when you see the confirmation dialog to reset Sticky Notes app.
• Close the Settings window and check your Sticky Notes app.

Let us know the results.

 

sticky notes

Was this the WIndows 10 Upgrade from WIndows 7, 8 or 8.1?

Check now for a C:\Windows.old folder that is created during an Upgrade. If that folder is found, you can

Show Hidden Files and Folders in Windows 10 and then follow the steps here:

• To backup sticky notes in Windows 10/8.1/8/7:

STEP 1. Type %AppData%\Microsoft\Sticky Notes in the windows.old folder Search box.

STEP 2. Copy StickyNotes.snt to a safe location.

• To restore sticky notes:

STEP 1. Type %AppData%\Microsoft\Sticky Notes in start menu search box or run and press Enter.

STEP 2. Copy the StickyNotes.snt file from your backup folder and paste it in the folder that opens. Agree to overwrite the old file, or delete it first before copying. If it balks then install and use the

Take Ownership Shortcut on the folder so you can replace the .snt file.

If you don't have Windows.old folder, do you have a backup image of your old install which we can help you mount to browse into the old files?

If not then your notes may be lost. In the future use Notepad or Wordpad which can more easily save Files to your Documents, or back up the Sticky Notes file regularly following the above.