Windows 10: Microsoft store access

Discus and support Microsoft store access in Windows 10 Software and Apps to solve the problem; Hi! My child in my Microsoft family cannot access the Microsoft store. He gets a window asking for permission from parent however even when I grant... Discussion in 'Windows 10 Software and Apps' started by N&BH, Oct 16, 2020.

  1. N&BH Win User

    Microsoft store access


    My child in my Microsoft family cannot access the Microsoft store. He gets a window asking for permission from parent however even when I grant access nothing happens

    This is a big problem so hoping to find some help

    I tried allowing big limits or no limits at all. unlocking app for Microsoft store, nothing works

    Using a brand new laptop with windows 10 but we have always had this problem on other PC and now we need to fix it

    Many thanks


  2. sam02 Win User

    App store and Microsoft account

    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
    sam02, Oct 16, 2020
  3. Microsoft Store is not working


    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.


    • Connect to the internet.
    • Press Windows key and type
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
    Deepika Gowda, Oct 16, 2020
  4. Microsoft store access

    microsoft store accessability


    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I suggest you to follow the below methods and check if it helps.

    Method 1: I would suggest you to run App troubleshooter.

    • Type ‘Troubleshooting’ in the search next to start.
    • Click on ‘View All’ on left side and select Windows store Apps’.
    • Follow the onscreen instructions.
    Method 2: I would suggest you to reset Windows store.

    • Right click on start and select ‘RUN’.
    • In the Run window, type WSReset.exe and click “Ok”.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

    Karthicka_R, Oct 16, 2020

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