Windows 10: Microsoft Store among other Microsoft apps are instantly crashing when trying to launch the...

Hello and thank you for taking your time to read this. I have been having this problem for a couple months now where the Microsoft Store, Xbox Game Pass PC version and the Microsoft calculator crash instantly after launching the program with no error message. There are options I have tried to see if I could fix the problem after terminating and resetting the apps in the settings menu as well as checking my windows 10.0.19041 windows version --- as of Friday September 11th 2020 to see if it was up to date as well as my drivers which they both were.


I started with WSReset.exe as an admin the Microsoft store however once finished it said " ms-windows-storeurgeCaches The app didn't start"


Then I did a Microsoft app troubleshoot and it gave me this error message. " Net HELPMSG 2182" With a problem the Bit service.


After I did that I looked up a way to reset the Microsoft store via powershell administrator Get-AppXPackage -AllUsers Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$$_.InstallLocationAppXManifest.xml”}

Yet when I launch the command it says it cannot find the path when I look at the path it showed I saw the windows files and all the data windows had so I don't know why it came up with an error but I don't know much anything about powershell.


I also checked to see if my time and date were set automatically to the right time zone since I heard that can be the problem of the Microsoft Store crashing and it was at the correct time zone.


Lastly I did a try to revert back to a previous windows version I didn't know what else to think of to see that specific windows version was the problem and that created an error where it made me do a PC reset which didn't fix the problem as well.


This was going on for around three months of me trying to fix it on and off and I probably forgot a few things I have tried but I hope that these are enough for you to understand what problem I am having and know of a solution.


Thank you for your time to read this and any and all help is appreciated and if you need more information to come to an understanding and or solution of the problem please let me know. Have a good day.

:)

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

Microsoft Solitaire app crashing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:

• What happens when you launch Microsoft Solitaire Collection?
  
• Do you read any error message when you launch the game? If yes, what is the error message?
  
• What troubleshooting steps have you tried so far?
  

In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

Fix problems with apps from Microsoft Store and see if that helps.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator