Windows 10: Microsoft store and apps don't open

Discus and support Microsoft store and apps don't open in Microsoft Windows 10 Store to solve the problem; I've been having an issue where I'm unable to open the Windows Store or any Windows apps. Clicking on them does nothing, no windows pop up at all.... Discussion in 'Microsoft Windows 10 Store' started by Kisa69, Nov 21, 2020 at 1:33 AM.

  1. Kisa69 Win User

    Microsoft store and apps don't open


    I've been having an issue where I'm unable to open the Windows Store or any Windows apps. Clicking on them does nothing, no windows pop up at all. Similarly, when I try to download an app from the Windows store in Chrome NVIDIA Control Panel for example, clicking "get" gives no response.


    I've come across a few threads where people have reported similar issues e.g. https://answers.microsoft.com/en-us/insider/forum/all/microsoft-store-doesnt-launch/f99e4250-83e2-4a54-90c0-adbc377ca23d?page=2 and https://answers.microsoft.com/en-us/windows/forum/all/cant-open-windows-store-apps/327148da-7aff-474e-bcd7-4eaac324f8a0, and have tried some of the suggestions in this thread, with no luck.


    Windows Troubleshooter

    Running the troubleshooter comes back with no results - "Troubleshooting couldn't identify the problem"


    Clear Cache

    I can't even find the cache in C:>users>user_name>AppData>Local>Packages>Microsoft.WindowsStore_8wekyb3d8bbwe>Local cache. The "MicrosoftStore" folder doesn't exist.


    WS Reset

    Ran "wsreset.exe" as admin, takes a while to load them comes up with an error that says:


    ms-windows-storeMicrosoft store and apps don't open :purgeCaches

    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.


    SFC

    The system file check came back with no results - "Windows Resource Protection did not find any integrity violations."


    Powershell commands

    Ran Powershell as admin and ran a few commands and came back with the following results.


    Command:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml


    Result:

    Add-AppxPackage : Cannot find path 'C:\Windows\WinStore\AppxManifest.xml' because it does not exist.

    At line:1 char:1

    + Add-AppxPackage -DisableDevelopmentMode -Register C:\Windows\WinStore ...

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo : ObjectNotFound: C:\Windows\WinStore\AppxManifest.xml:String [Add-AppxPackage], ItemNot

    FoundException

    + FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand


    Command:

    Get-AppxPackage -AllUsers -Name *Store* Add-AppxPackage -Register -DisableDevelopmentMode -ForceApplicationShutdown -Path {$_.InstallLocation + "/AppxManifest.xml"} -Verbose

    Result:

    Add-AppxPackage : Cannot find path 'C:\Program

    Files\WindowsApps\microsoft.storepurchaseapp_12005.1001.1.0_x64__8wekyb3d8bbwe\AppxManifest.xml' because it does not

    exist.

    At line:1 char:43

    + ... e *Store* Add-AppxPackage -Register -DisableDevelopmentMode -ForceA ...

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo : ObjectNotFound: C:\Program File...ppxManifest.xml:String [Add-AppxPackage], ItemNotFou

    ndException

    + FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand


    In addition, when I try to access the WindowsApp folder I get a prompt saying:


    "You don't currently have permission to access this folder. Click Continue to permanently get access to this folder."


    Continued as admin.


    "You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab."


    I can access the security tab by running as admin, but I'm not entirely sure how to read this.


    Microsoft store and apps don't open 44ddc0ec-f2f0-47d2-aab5-ab94eb60c102?upload=true.png


    I have done a full reset of my PC deleted all files, and I'm still having the same issues.

    :)
     

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Nov 21, 2020 at 1:35 AM
    #2
  3. Brink Win User
    Mail app will not open on 10041.

    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Microsoft store and apps don't open :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
  4. sam02 Win User

    Microsoft store and apps don't open

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
Thema:

Microsoft store and apps don't open

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