Windows 10: Microsoft Store app crashing when I try to access "redeem a code" option / edgehtml.dll problem

Native Microsoft Store app is crashing when I try to access "redeem a code" option making claiming any code via system impossible. Application doesn't display any error and only logs the crash in Event Viewer. I tried resetting and repairing Store app - to no avail. Problem persists for a long time, through multiple updates & restarts.My system version:Edition Windows 11 Pro Version 22H2 Installed on ‎08.‎11.‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0 Looking at Event Viewer logs it's clear that the problem is caused by edgehtml.dll - I also tried

:)

 

Windows Store to get more UI improvements, in-app Redeem feature, ....


Windows Store to get more UI improvements, in-app Redeem feature, and more

Read more: http://mspoweruser.com/windows-store...ture-and-more/

 

Purchasing a APP with Redeemable Points ?

Hello Robert,

Having an option to purchase an app with redeemable points is beneficial, especially, if you've already accumulated a lot of points. To provide you the appropriate steps to redeem the points that you've earned, I'd like to verify the following:

• Are you trying to redeem points that you've earned by using Microsoft Store? If not, which app are you using to earn the points that you want to use?
• Are you getting any error messages or error codes?
• Which application are you trying to purchase?

We look forward to your response.

 

I redeemed the code with my minecraft account for minecraft windows 10, but when i go to the microsoft store it says i need to buy it

Hi,

Thank you for posting to Microsoft Community.

I understand that you have already redeemed the code for Minecraft. I would suggest check the Order History in your Microsoft account to see if the code is already redeemed and
linked your account. To do that you can refer the article to
Redeem a gift card or code to your Microsoft, under ‘Troubleshooting’, please refer the section ‘The code was already redeemed’. After this, make sure to check if you have logged into Windows
Store using the same Microsoft account through which the code was redeemed.

If the code is redeemed, linked to your account and if you have logged in with the same account in Windows Store on your system, but you are still not able to find the option to download and install the game, I would suggest you
to follow the steps below and check if it is helpful to you.

Steps to reset Windows Store:

1. Click on the Start button, type
   cmd, right-click on it and select Run as administrator.
   
2. Type wsreset.exe and press
   Enter.
   
3. The execution of this command may take some time, after which, you can check if you are able to install the game.
   

If the issue persists, please reply to us with the results of the suggestions provided above. We will look into this and we will be glad to assist you accordingly.

Regards,

Aaron Summith

Microsoft Community – Moderator