Windows 10: Microsoft Store App Not Working.......

Discus and support Microsoft Store App Not Working....... in Windows 10 Software and Apps to solve the problem; On my laptop, out of the clear blue, the Store app is blacked out on my start menu, and my app tree. It will not open. When I log onto microsoft.com... Discussion in 'Windows 10 Software and Apps' started by WishBoy14, Feb 28, 2021.

  1. WishBoy14 Win User

    Microsoft Store App Not Working.......


    On my laptop, out of the clear blue, the Store app is blacked out on my start menu, and my app tree. It will not open. When I log onto microsoft.com to download a game, nothing happens. Literally nothing. I can not get anything concerning the Store.


    I ran the troubleshooter, and if I can, I'll add the results to this query. The troubleshooter said something about hanging or crashing apps - not fixed.


    I would like to re-download Store, but I am not sure exactly where to go to do this......


    Can someone help me? Thank you in advance.


    This is the troubleshooting report:



    Windows Store Apps​


    [COLOR=rgba0, 0, 0, 1]Publisher details[/COLOR]​


    Issues found


    [COLOR=rgba0, 0, 0, 1]Hanging or crashing apps[/COLOR]​

    Hanging or crashing apps


    [COLOR=rgba0, 0, 0, 1]Not fixed[/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Reset hanging or crashing apps[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Completed[/COLOR]


    Potential issues that were checked


    [COLOR=rgba0, 0, 0, 1]Some security settings are missing or have been changed[/COLOR]​

    Some security settings are missing or have been changed


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Check for missing or corrupt files[/COLOR]​

    Check for missing or corrupt files


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Service registration is missing or corrupt[/COLOR]​

    Service registration is missing or corrupt


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Microsoft account required[/COLOR]​

    Microsoft account required


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Temporary Internet files location has changed[/COLOR]​

    Temporary Internet files location has changed


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    [COLOR=rgba0, 0, 0, 1]User Account Control has been disabled[/COLOR]​

    User Account Control has been disabled


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Issues found​


    [COLOR=rgba0, 0, 0, 1]Detection details[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]6[/COLOR]​


    Hanging or crashing apps


    [COLOR=rgba0, 0, 0, 1]Not fixed[/COLOR]​



    Reset hanging or crashing apps


    [COLOR=rgba0, 0, 0, 1]Completed[/COLOR]


    Potential issues that were checked​


    [COLOR=rgba0, 0, 0, 1]Detection details[/COLOR]​


    Some security settings are missing or have been changed


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Check for missing or corrupt files


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Service registration is missing or corrupt


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Microsoft account required


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Temporary Internet files location has changed


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    User Account Control has been disabled


    [COLOR=rgba0, 0, 0, 1]Issue not present[/COLOR]


    Detection details​




    [COLOR=rgba0, 0, 0, 1]Service Status[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Service Status[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException [/COLOR]​


    Collection information


    [COLOR=rgba0, 0, 0, 1]Computer Name: [/COLOR]​


    [COLOR=rgba0, 0, 0, 1]RICKSWORLD-PC[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Windows Version:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]10.0[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Architecture:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]x64[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Time:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Sunday, February 28, 2021 6:35:28 PM[/COLOR]​


    Publisher details​



    Windows Store Apps


    [COLOR=rgba0, 0, 0, 1]Troubleshoot problems that may prevent Windows Store Apps from working properly[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Package Version:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]4.0[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Publisher:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Microsoft Windows[/COLOR]​


    Windows Store Apps


    [COLOR=rgba0, 0, 0, 1]Troubleshoot problems that may prevent Windows Store Apps from working properly[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Package Version:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]4.0[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Publisher:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Microsoft Corporation[/COLOR]​


    Background Intelligent Transfer Service


    [COLOR=rgba0, 0, 0, 1]Find and fix problems that may prevent background downloads from working[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Package Version:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]3.5[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Publisher:[/COLOR]​


    [COLOR=rgba0, 0, 0, 1]Microsoft Windows[/COLOR]​

    :)
     
    WishBoy14, Feb 28, 2021
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Feb 28, 2021
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Feb 28, 2021
    #3
  4. Nikhar_K Win User

    Microsoft Store App Not Working.......

    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 28, 2021
    #4
Thema:

Microsoft Store App Not Working.......

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