Windows 10: microsoft store apps casual games

I recently upgraded to Windows 10 1903 from 1803. From the Microsoft Store, I have Microsoft Sudoku, Ultimate Word Games, Solitaire Collection, Minesweeper, Mahjong, and Taptiles. All of them run extremely slow and suddenly freeze or disappear. After they are gone, my laptop won't even open the start menu. I have been resetting the apps, then troubleshooting Microsoft Store Apps and the windows update troubleshooter. Before the upgrade, it would always have to fix data corruption. After it finished, it would say fixed. However, I would immediately restart and run the same troubleshooter again. I would get the same response. If it were fixed five minutes ago and nothing has been running, why would it need to be fixed again? So I upgraded and no longer get that message. Now I am told it can't detect a problem. I run the compatibility checker and sometimes they will work but sometimes it tells me not compatible. I have an adequate memory space available. Windows defender scans and there are no viruses. I am at my wit's end. After the Microsoft games quit, even running settings becomes difficult. What is going on and how can I fix this? I am not a programmer but I am computer friendly. I have been using computers since 1982. This laptop is a new HP 255 G6. I will continue to search the internet but would appreciate any information. Maybe I am not the only one with this problem.

:)

 

Casual Games

Hi Desmond,

Thank you for posting the query on Microsoft Community.

Sorry to know that you are unable to access games.

When you say casual games, what games are you referring to?

For Store issue:

Try to run the troubleshooter for Windows apps and check:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

I would suggest you to follow the steps:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• Click File > Run New Task.
• Make sure you have a check mark beside “Create this task with administrative privileges”.
  
• Type CMD.
• Type the following 4 commands at the CMD prompt:
  
  dism /online /cleanup-image /restorehealth
  
  sfc /scannow
  
  powershell
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  
• Close the CMD window.
• Check to see if the issue is resolved. If not, restart the PC.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Help Create Microsoft’s Next Casual Game

Source: Help Create Microsoft's Next Casual Game | Windows Experience Blog

 

Microsoft Word Games on Windows 10

Hi Nannette,

Any in-game concerns like missing Achievements and statistics are being handled by our Microsoft Casual Games Support Team. To get a better assistance, I recommend that you contact our Microsoft Casual Games Support Team through the link below:

Microsoft Casual Games Support Team


In the meantime, I suggest that you perform the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove conflicts with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Step 3: Sign out and sign in your account from the game.

If the issue persists, kindly get in touch with the dedicated support team as mentioned above.

Should you need further assistance, feel free to post back anytime.