Windows 10: Microsoft Store apps not launching or installing.

Discus and support Microsoft Store apps not launching or installing. in Microsoft Windows 10 Store to solve the problem; a few months ago I ran into the issue where non of my Microsoft Store games were launching and I couldn't install new games, after trouble shooting and... Discussion in 'Microsoft Windows 10 Store' started by Nick8227, Mar 25, 2021.

  1. Nick8227 Win User

    Microsoft Store apps not launching or installing.


    a few months ago I ran into the issue where non of my Microsoft Store games were launching and I couldn't install new games, after trouble shooting and trying every solution online I could find I eventually had to factory reset my computer which fixed the issue temporarily, now the issue is back, I've gone through all the suggested steps online again but still nothing has fixed the issue so far. just for a bit more information, the only apps that do work are Spotify and Netflix that I know of, the rest cannot launch or download, also when i go to try and update window i get and error code: 0x80080005 idk if that's related or not. I've also been able to download and run all the applications under the same account on other computers but not this one. If anyone has a solution I am all ears.

    :)
     
    Nick8227, Mar 25, 2021
    #1
  2. Nikhar_K Win User

    Unable to launch Microsoft Store and Microsoft store apps.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    In the meantime, I suggest you to follow the steps from the article
    Fix problems with apps from Microsoft Store
    to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

    Microsoft Store doesn't launch
    to fix the issues you are facing in launching Store.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 25, 2021
    #2
  3. Microsoft Store app not launching

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Since when are you facing this issue?
    2. Do you get any error code when you try to open the store app?
    3. Which build version of Windows 10 you are using currently?


    Refer the article to check
    Which Windows operating system am I running?




    I suggest you to follow the steps mentioned below and check if that helps.



    Method 1:



    Reset Microsoft store.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type
      wsreset
      and hit enter.


    The command will reset the store cache and open the app once the command is complete.



    Method 2:



    Create a new user account and check. Refer the article to

    create a local user or administrator account in Windows 10
    .



    Also, you can refer the article
    Microsoft Store doesn't launch
    .



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Mar 25, 2021
    #3
  4. Microsoft Store apps not launching or installing.

    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Mar 25, 2021
    #4
Thema:

Microsoft Store apps not launching or installing.

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