Windows 10: Microsoft Store can't find applicable devices

Hello,


I recently purchased Minecraft through the Microsoft store. When I click to download the game, a box appears with the message: "It looks like you don't have any applicable devices linked to your Microsoft account...", so I can't install the game. I do however, have my laptop, a Surface Pro, linked to my Microsoft account.


I have followed advice on other threads by:


Restarting the store,

Uninstalling/reinstalling the store,

Reinstalling windows 10,

etc...


I was wondering if anyone had actually found a fix for this?


Regards


AranJeffy




:)

 

AT&T First to Introduce Microsoft Surface in Retail Stores

AT&T and Microsoft Corp. today announced a collaborative alliance that will transform the way consumers shop for mobile devices. AT&T will become the first company in the world to bring Microsoft Surface to life in a retail environment, giving customers the ability to explore their mobile worlds using touch and device recognition technology. Microsoft Surface is the first commercially available surface computer from Microsoft. Beginning April 17, customers can experience Microsoft Surface in select AT&T retail locations, including stores in New York City, Atlanta, San Antonio and San Francisco. Based on the success and learning from these initial pilot deployments, plans for further expansion across AT&T’s 2,200 U.S. retail stores will be determined.










Microsoft Surface is a 30-inch table-like display that gives individuals or multiple people the opportunity to interact with devices and content in a way that feels familiar — by using touch, gestures and placement of devices on the display. In essence, it’s a surface come to life for exploring, learning, sharing, creating, buying and much more.

AT&T plans to harness the power of Surface to provide its retail store visitors with unique opportunities to learn about the growing universe of mobile applications and devices. The interactive touch displays, which will work without a traditional mouse or keyboard, will allow customers to do the following:

• Learn. Customers can review features of a particular mobile device by simply placing it on the display. Surface will recognize the device and provide a graphical overview of its capabilities. Customers will be able to place two devices side by side on the unit and easily compare their features.
• Explore. Customers view interactive coverage maps at the national, state, local or street level, using simple touch and hand movement to scale and move the maps, determining their coverage area.
• Customize. In the future, customers will be able to drag and drop ring tones, graphics, video and more by “grabbing” content with their hands from a menu on the display and “dropping” it into the phone.

In addition to these exciting features, AT&T and Microsoft will continue to collaborate on new and innovative ways to expand Surface capabilities in AT&T stores.

“We are thrilled to bring this groundbreaking new technology to our stores so we can introduce customers to their mobile worlds in a very personal and easy way,” said Ralph de la Vega, president and CEO, AT&T Mobility. “We look forward to working with Microsoft to continue developing new ways for our customers to learn about the ever-growing lineup of mobile devices and applications.”

“Microsoft Surface transforms the retail environment from a transaction destination to a customer engagement destination,” said Robbie Bach, president, Entertainment & Devices Division, Microsoft. “With innovative and intuitive ways of accessing information and digital content on Microsoft Surface, consumers now have an entirely new, unique and personalized shopping experience. We’re excited to have AT&T bring this to life and be the first company showcasing Surface in its retail locations.”

AT&T plans to unveil the new displays in stores located in New York City, Atlanta, San Antonio and the San Francisco area on April 17, followed by additional stores in other markets based on the success of the first phase of deployments. Additional information on the launch is available online at AT&T Official Site - Unlimited Data Plans, Internet Service, & TV.

Source: Microsoft

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

Device not connected to microsoft store so cant download apps

Hello,

Thank you for writing to Microsoft Community Forums.

Method 1: Try Signing in to your Microsoft account on your Windows 10 device to sync your settings and Microsoft Store purchases across all your devices. You can set up a new device with your Microsoft account, or if you already
made a user account.

Method 2: Log out and Login back to store.

Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

You can also try some troubleshooting from the following

Link.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator