Windows 10: Microsoft Store crashing

Discus and support Microsoft Store crashing in Windows 10 Software and Apps to solve the problem; Anyone having issues with Microsoft Store? The app crashes when opening. 183408 Discussion in 'Windows 10 Software and Apps' started by sygnus21, Aug 4, 2021.

  1. sygnus21 Win User

    Microsoft Store crashing


    Anyone having issues with Microsoft Store? The app crashes when opening.

    :)
     
    sygnus21, Aug 4, 2021
    #1

  2. Microsoft Store Fading

    Hi Angela,

    Thank you for posting your query in Microsoft Community.

    We regret the inconvenience you are facing. Before I suggest you some troubleshooting steps and confuse you more, can you share what exactly happens with the Windows Store?


    • What do you mean by fades away? Does it crash?

    • Are you not able to sign in to Windows Store? What error message do you get?
    Please get back to us with the required information. We will be happy to assist you.

    Thank you.
     
    SujataMoktan, Aug 4, 2021
    #2
  3. Nikhar_K Win User
    Microsoft Solitaire app crashing

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:



    • What happens when you launch Microsoft Solitaire Collection?
    • Do you read any error message when you launch the game? If yes, what is the error message?
    • What troubleshooting steps have you tried so far?


    In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store
    and see if that helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 4, 2021
    #3
  4. Nikhar_K Win User

    Microsoft Store crashing

    Microsoft Store Games Crash When Installed On SSD

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to help you further:

    • Have you installed Windows in SSD or in HDD?
    • How are you moving the applications to SSD?
    • What is the error code/message you get when the computer crashes?

    In the meantime, I suggest you to refer the troubleshooting steps in the article
    Fix problems with apps from Microsoft Storeand see
    if that helps in resolving the issue.

    You can also, download the Chipset and Storage drivers from the manufacturer website of the motherboard and update them.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 4, 2021
    #4
Thema:

Microsoft Store crashing

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