Windows 10: Microsoft Store displays some of the upper tiles in gray

Discus and support Microsoft Store displays some of the upper tiles in gray in Microsoft Windows 10 Store to solve the problem; I performed a new clean installation of Windows 10 Home version 2004 from ISO file. Everything works smoothly, except that in Microsoft Store some... Discussion in 'Microsoft Windows 10 Store' started by Cherizli, Oct 7, 2020.

  1. CHERIZLI
    Cherizli Win User

    Microsoft Store displays some of the upper tiles in gray


    I performed a new clean installation of Windows 10 Home version 2004 from ISO file.



    Everything works smoothly, except that in Microsoft Store some of the upper tiles are gray empty.



    I have tried so far to:



    updated all the apps,



    run Windows Store apps troubleshooter,



    run wsreset.exe,



    create a new test administrator user account.





    Nothing solved the problem, the issue persists, and the top tile row in the Microsoft store around the upper title is constantly gray empty.



    any idea?




    Microsoft Store displays some of the upper tiles in gray [​IMG]

    :)
     
    Cherizli, Oct 7, 2020
    #1
  2. ELBEASTO
    elbeasto Win User

    Store Live Tile no longer works

    Sorry I didn't finish editing that post.

    it's up there now post #6.
     
    elbeasto, Oct 7, 2020
    #2
  3. ADITYA_ROY
    Aditya_Roy Win User
    Live Tile display properties

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the live tile for News works differently on the 2 machines. We tested on our 2 lab machines and seems that your PC 2 gives the correct live tile display for News app.



    In this scenario, we would suggest you to perform the steps as mentioned in this article on PC 1:

    Fix problems with apps from Microsoft Store    .



    Let us know how it goes.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 7, 2020
    #3
  4. JUSTRAY
    JustRay Win User

    Microsoft Store displays some of the upper tiles in gray

    Microsoft Store tile not live

    I have been looking for a solution to this issue for some months, I hope someone here might be able to help.

    Some months ago, my Windows store tile stopped being live.
    The tile (and the store) functions perfectly in that I can use it to download and purchase new apps.
    It's simply no longer "live".

    This tile always used to be live until after an MS Win 10 update (I can't remember which one anymore).
    A pretty minor thing really, since the store app works perfectly.
    All other tiles are live just not the Microsoft store tile.

    I have a Win 10 Home edition laptop.
    Version 1903 (OS Build 18362.267).
    I also run the MS Win 10 security along with Malwarebytes pro.
    And the issue remains regardless of if I use a Microsoft Account or a local account.
    I've done everything I can think of but no joy.
    I even restored an image of my pc (I create them quite frequently) that I believe had a live Microsoft store tile, but after the restore, the tile is no longer live.

    I also created 2 virtual Win 10 pcs (A home version and a Pro version) via Oracle VM Virtual Box.
    And regardless of if I use a local account or a Microsoft account, the tile is not live on either of the virtual Win 10 machines.

    I've run
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc/scannow
    chkdsk /r /f
    Everything comes up clean as a whistle.

    I know 3 people who have purchased new Win 10 laptops.
    And the store in NOT live on any of their machines either.

    Does anyone here have a "Live" Microsoft store tile ?

    Suggestions or recommendations would be greatly appreciated.

    Thanks in advance
     
    JustRay, Oct 7, 2020
    #4
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Microsoft Store displays some of the upper tiles in gray

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