Windows 10: Microsoft Store does not recognize device to install game

Discus and support Microsoft Store does not recognize device to install game in Microsoft Windows 10 Store to solve the problem; I bought a game on the sore and it won't recognize my device to install it. I have: 1. added my device through settings as instructed. It is showing... Discussion in 'Microsoft Windows 10 Store' started by Delroy1152, May 22, 2020 at 2:02 PM.

  1. Microsoft Store does not recognize device to install game


    I bought a game on the sore and it won't recognize my device to install it. I have:

    1. added my device through settings as instructed. It is showing as listed.

    2. Updated windows

    3. Updated Microsoft Store per instructions

    4. restarted my computer


    It still does not recognize my device to install the game.


    Perhaps related but not sure: I had the game previously from another service and no longer use that service so I couldn't access the game. I uninstalled the game from my computer. How can I get the game to unstall?

    :)
     

  2. Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
  3. Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, May 22, 2020 at 2:05 PM
    #3
  4. Microsoft Store does not recognize device to install game

    Microsoft Store Games

    Hi Nhan,

    For us to make sure that the failed download will be remove from your device, please follow the steps below:

    Step 1: Uninstall the game on your device.

    Click this link for the steps.

    Step 2: Run the troubleshooter for Windows apps.



    Check this link for the app troubleshooter.

    Step 3: Reset the Windows Store to clear the Store cache.



    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    Step 4: Reinstall the game again.

    To make sure that all changes made will take effect. Here's the link on how.

    We hope that this information was helpful. Let us know if you need further assistance.
     
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Microsoft Store does not recognize device to install game

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