Windows 10: Microsoft Store does not recognize system components correctly

I am attempting to install the Amazon Appstore via the Microsoft Store app. The Store app says that my system does not have all of the correct required hardware. When reviewing the System Requirements, there are two items that are identified as missing: - Processor: Intel Core I3 8th gen, etc or better processor I have an Intel Core I7 8th gen. - Storage Type: Solid-state drive I have a Toshiba X5 1TB NVMe SSD installed.I have tried updating software, drivers and firmware. How can I get the Store to correctly identify my system components so I can install this app?

:)

 

Microsoft store.

Hi Monty,

The error message Windows cannot find ‘ms-windows-store: PurgeCaches’. Make sure you typed the name correctly, and then try again means that your Microsoft Store is not registered. For us to assist you, we suggest that you follow the steps listed below
to re-register your Microsoft Store:

• Press the Windows button + X.
• Click on Command Prompt (Admin).
• In the command prompt, enter the following command:
  
  PowerShell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
• Restart your PC and see if the issue persists.

Let us know how it goes and if you need further assistance, feel free to post back.

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store