Windows 10: microsoft store does not work

Hello whenever i open microsoft store it dose not work.i send an attachment that show what is the problem .how i can fix this problem?


Image removed which simply said "Something bad happened"


* Original title: alireza

:)

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Store not working

Hi Yash,

File corruption is a possible reason why Microsoft Store is not working.

To resolve this issue, follow the steps below:

• Install any uninstalled updates to Windows. Go to Settings >
  Update & Security > Check for Updates.
• If Microsoft Store still doesn't launch, try these steps:
  • Check for
    connection problems.
  • Check if you are signed in with a
    Microsoft account.
  • Check your time and location settings. Go to Settings >
    Time & Language.
• Re-register Microsoft Store:
  • Open Settings.
  • Go to Apps & features.
  • Select Store.
  • Click Advanced options.
  • Click the Reset button.
  • Click Reset again to confirm.
• Reset the Microsoft Store cache:
  • Press Windows + R keys to open the run command box.
  • Type WSReset, then try launching Microsoft Store and sign in.

Let us know if you need further assistance.