Windows 10: Microsoft Store doesn't launch

Discus and support Microsoft Store doesn't launch in Microsoft Windows 10 Store to solve the problem; As the title says, Microsoft Store will not launch. Windows is up to date. I cannot open the app settings to do a cache reset. I have tried to use the... Discussion in 'Microsoft Windows 10 Store' started by George BRQ, Jan 18, 2020.

  1. Microsoft Store doesn't launch


    As the title says, Microsoft Store will not launch. Windows is up to date. I cannot open the app settings to do a cache reset. I have tried to use the PowerShell commands, but get an error message:

    "Add-AppxPackage : Deployment failed with HRESULT: 0x80073D04, The signature is invalid. To register in developer mode,
    AppxSignature.p7x and AppxBlockMap.xml must be valid or should not be present.
    error 0x80070005: Opening the package from location microsoft.net.native.framework.2.2_2.2.27912.0_x64__8wekyb3d8bbwe
    failed.
    NOTE: For additional information, look for [ActivityId] 23731cb5-cdde-0006-6ea7-7323decdd501 in the Event Log or use
    the command line Get-AppPackageLog -ActivityID 23731cb5-cdde-0006-6ea7-7323decdd501
    At line:1 char:53
    + ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand"


    I have tried to run wsreset.exe, but get an error message: "You'll need a new app to open this ms-store link." I cannot find the app data in Local data>Packages.

    Another point of interest; several other Windows apps will not launch, including Feedback Hub and Word.

    :)
     
    George BRQ, Jan 18, 2020
    #1

  2. setting doesn´t launch, or launches the store instead

    setting doesn´t launch, or launches the store instead

    Moved from es-ES
     
    YESICAAMAYA, Jan 18, 2020
    #2
  3. Nikhar_K Win User
    Unable to launch Microsoft Store and Microsoft store apps.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    In the meantime, I suggest you to follow the steps from the article
    Fix problems with apps from Microsoft Store
    to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

    Microsoft Store doesn't launch
    to fix the issues you are facing in launching Store.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 18, 2020
    #3
  4. BetoLP Win User

    Microsoft Store doesn't launch

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Microsoft Store doesn't launch [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Jan 18, 2020
    #4
Thema:

Microsoft Store doesn't launch

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