Windows 10: Microsoft Store download is a bit odd for me

Discus and support Microsoft Store download is a bit odd for me in Microsoft Windows 10 Store to solve the problem; Hi I purchased the Xbox game pass to play Sea of Thieves. The subscription ran out but I didn't uninstall the game. I recently repurchased the game... Discussion in 'Microsoft Windows 10 Store' started by ZiaDaud, Apr 15, 2019.

  1. ZiaDaud Win User

    Microsoft Store download is a bit odd for me


    Hi
    I purchased the Xbox game pass to play Sea of Thieves. The subscription ran out but I didn't uninstall the game. I recently repurchased the game pass and tried to launch the game but it did not work. I uninstalled the game and tried to re-install it but it still doesn't work. It just hangs around like this (refer to picture) for 20 minutes or so and then says it is ready to play. I try and open the game but my issue is not solved. I have tried using WSreset and clearing my files using the storage sense in settings.
    Please help! Microsoft Store download is a bit odd for me 0370f241-bfaf-4393-a369-30b92138ab37?upload=true.png

    :)
     
    ZiaDaud, Apr 15, 2019
    #1

  2. Microsoft Store free apps

    Hello,

    Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

    As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:


    • Press Windows + R keys to open the run command box.

    • Type WSReset, then try launching Microsoft Store and sign in.

    • Once done, try to download applications.

    We'll wait for any updates to assist you further.
     
    Jennifer Bri, Apr 15, 2019
    #2
  3. Downloading is Slow from Store.

    Hi Mihir,

    Thank you for posting your query in Microsoft Community.

    From the description, I understand that Windows store downloads slowly.

    Step 1:

    I suggest you to clear Windows Store cache and check if it helps.

    Follow the steps below:

    • Press Windows logo key + R.
    • Type wsreset.exe on Run window and press enter.
    • Check if issue persists.

    You may try the following steps and check:



    Step 2:

    Try to run the sfc scan and check if the Windows store downloads faster:

    Run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click
      Command Prompt (Admin)
      .
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow
    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.
     
    Divya Murugan, Apr 15, 2019
    #3
  4. Microsoft Store download is a bit odd for me

    Unable to download app from Microsoft Store

    We would like to know what’s the result after running the apps troubleshooter. Please refer to this
    link
    if you wish to download the troubleshooter.

    In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

    • Press Windows + R keys to run the command box.
    • Type WSReset, then try downloading the app again.
    Kindly keep us updated.
     
    JohnMel And, Apr 15, 2019
    #4
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Microsoft Store download is a bit odd for me

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