Windows 10: Microsoft Store download problem

Discus and support Microsoft Store download problem in Microsoft Windows 10 Store to solve the problem; I am trying to install Blackvue Downloader from the Mircosoft store to my DELL Win10 laptop... I keep getting the following error... I do own an Xbox... Discussion in 'Microsoft Windows 10 Store' started by GregM007, Aug 6, 2020.

  1. GregM007 Win User

    Microsoft Store download problem


    I am trying to install Blackvue Downloader from the Mircosoft store to my DELL Win10 laptop... I keep getting the following error... I do own an Xbox and have never used one.
    Installing on your devices

    To download to your Xbox, it must be on or set to Instant-on, with automatic updates and purchases on, and have enough space.


    I spent three evenings trying to resolve this issue, surely it doesn't need to be this difficult.

    :)
     
    GregM007, Aug 6, 2020
    #1
  2. Louie Del Win User

    Microsoft Store Problem

    Hi,

    There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
    article for the steps that you can use.

    Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

    • Check for
      connection problem
      .
    • Check if you have the correct time and location settings. Go to Settings
      > Time & Language.
    • Reset Microsoft Store cache:
    • Press Windows + R keys to launch the run command box.
    • Type WSReset, then try launching Microsoft and sign in.

    We're just here if you need further help.
     
    Louie Del, Aug 6, 2020
    #2
  3. Microsoft Store free apps

    Hello,

    Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

    As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:


    • Press Windows + R keys to open the run command box.

    • Type WSReset, then try launching Microsoft Store and sign in.

    • Once done, try to download applications.

    We'll wait for any updates to assist you further.
     
    Jennifer Bri, Aug 6, 2020
    #3
  4. Microsoft Store download problem

    Microsoft Store > Apps > iMobContact > version problem

    Hello Yann,

    Thank you for the reply.

    I suggest you to follow below mentioned steps and see if that helps.

    Step 1: Check updates in Microsoft store:

    1. Open Microsoft store.
    2. Top right hand corner select ‘Downloads and updates’.
    3. Click on updates for ‘IMob contact’.
    4. Once all the updates installed, restart the computer.

    Step 2: Uninstall the application using PowerShell command.

    1. Click on ‘Start button’ and type ‘PowerShell’.
    2. Right click on ‘PowerShell’ and select as ‘Run as administrator’.
    3. Once you see a ‘PowerShell Window’, copy paste the below mentioned command line:
    Get-AppxPackage *Imob* | Remove-AppxPackage

    1. IMob application will be uninstalled successfully.
    2. Restart the computer to effect the settings.

    Note: If the package full name is too long, you may use wildcard selectors to uninstall any application found in the wildcard.

    For example: Get-AppxPackage *officehub* | Remove-AppxPackage

    Step 3: Once after following
    step 2, try to download the 'IMob contact' application from store and see if that helps.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator
     
    Harish_kum, Aug 6, 2020
    #4
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Microsoft Store download problem

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