Windows 10: Microsoft store downloads not working when using external hard drive

Discus and support Microsoft store downloads not working when using external hard drive in Windows 10 Ask Insider to solve the problem; I'm trying to download a game on my external hard drive and it always stops at 2.10mb or the small amount it has downloaded (Downloads in chunks of... Discussion in 'Windows 10 Ask Insider' started by /u/OogaBoogaWoog, Feb 23, 2021.

  1. Microsoft store downloads not working when using external hard drive


    I'm trying to download a game on my external hard drive and it always stops at 2.10mb or the small amount it has downloaded (Downloads in chunks of ~80mb occasionally, currently on ~160mb)

    Microsoft store is fine when downloading something to my internal drive

    The external hard drive is fine when downloading steam/ epic games

    It wont let me access the WindowsApps folder in my external hard drive if that means anything

    Thank you for any help in advance.

    submitted by /u/OogaBoogaWoog
    [link] [comments]

    :)
     
    /u/OogaBoogaWoog, Feb 23, 2021
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Feb 23, 2021
    #2
  3. Help with external hard drive

    Hi Debbra,

    Welcome to Microsoft Community.

    I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

    I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

    Follow the steps to check Drive in Disk Management.


    • Go to the Control Panel then click on the
      Administrative Tools. .

    • Under the Administrative Tool Click on Computer Management.

    • Click on Disk Management and check the External Hard Drive.

    Also check in BIOS whether External Hard Drive is listed or not.

    For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

    If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

    Follow the link:

    http://support.lenovo.com/in/hi/

    Disclaimer :

    Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
    can be solved. Modifications of the settings are at your own risk.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks.
     
    Preeti Patel, Feb 23, 2021
    #3
  4. twynog Win User

    Microsoft store downloads not working when using external hard drive

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Feb 23, 2021
    #4
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Microsoft store downloads not working when using external hard drive

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