Windows 10: Microsoft store downloads suddenly stops, slows down and gives error while playing a game

Discus and support Microsoft store downloads suddenly stops, slows down and gives error while playing a game in Microsoft Windows 10 Store to solve the problem; I was downloading Forza Horizon 4 on the microsoft store and playing game. When I came back to check, it stops, slows down then gives an error. Pls... Discussion in 'Microsoft Windows 10 Store' started by Omega3362, May 7, 2019.

  1. Omega3362 Win User

    Microsoft store downloads suddenly stops, slows down and gives error while playing a game


    I was downloading Forza Horizon 4 on the microsoft store and playing game. When I came back to check, it stops, slows down then gives an error. Pls help

    :)
     
    Omega3362, May 7, 2019
    #1

  2. microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, May 7, 2019
    #2
  3. Using games from the microsoft store

    Hi Lloyd,

    Let's isolate your concern by answering the following questions:

    • What game are you referring to?
    • Have you tried playing other games and check if you'll encounter the same issue?
    • Are you accessing the web version or the downloaded digital version of the game?
    • Are you getting any error messages?
    If you're playing the digital version, we suggest running the Windows apps troubleshooter provided on this

    link
    . This can help in resolving issues regarding games and applications downloaded from the Windows Store.

    We'll be waiting for your response.
     
    Catherine Cus., May 7, 2019
    #3
  4. Microsoft store downloads suddenly stops, slows down and gives error while playing a game

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 7, 2019
    #4
Thema:

Microsoft store downloads suddenly stops, slows down and gives error while playing a game

Loading...
  1. Microsoft store downloads suddenly stops, slows down and gives error while playing a game - Similar Threads - Microsoft store downloads

  2. Microsoft Store Download Error

    in Microsoft Windows 10 Store
    Microsoft Store Download Error: Whenever I download or update any app in the Windows 10 store, it displays an error and shows the code 0x80070422. What do I have to do to resolve this issue?...
  3. How to download a game in microsoft store

    in Microsoft Windows 10 Store
    How to download a game in microsoft store: Hi all, I recently purchased Forza 4 from Instant gaming I redeemed the code and it is showing in my Microsoft account history but when I press the install tab it is just bring up the key and a copy tab, were do I go from here to download the game onto my PC. Thanks in...
  4. Downloading Games feom Microsoft Store

    in Windows 10 Gaming
    Downloading Games feom Microsoft Store: So i have the xbox game pass, and i want to dowload PUBG and Rocket Leauge. But it says I don't have any devices registered. So i check if my pc is registered and it is. Ive tried a lot of stuff to fix this. Can anyone please help me, it's really getting annoying to not be...
  5. Microsoft store game downloads

    in Microsoft Windows 10 Store
    Microsoft store game downloads: I can't seem to get any game to download from Microsoft store and even my Microsoft Solitaire Collection, which was already installed will not run correctly or not even load. Get no message, just when I try clicking on download, nothing happens at all. Help please as this is...
  6. Microsoft Store is giving errors

    in Microsoft Windows 10 Store
    Microsoft Store is giving errors: Whenever I try to download/Update an app using the Microsoft Store, I get this error code: 0x80010108. It would be great if someone replies with an answer of how to solve it and what the error means....
  7. Microsoft store game download

    in Microsoft Windows 10 Store
    Microsoft store game download: Do anybody have the same problem??, i have a problem with download in microsoft store.. i download sea of thieves last night on my pc, and i saw it will take 47 gb storage, but when i wake up this morning, i see that my download is already 87.65 gb out of 87.65gb .. how can i...
  8. download error in Microsoft Store

    in Windows 10 Software and Apps
    download error in Microsoft Store: I cannot download apps from Microsoft Store. I continuously get errors https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-winapps-appscat_productivity/download-error-in-microsoft-store/f637d16a-d4cb-4bba-bc00-3aaf9d1f2c2c
  9. Microsoft Store stops downloading updates/games

    in Windows 10 Gaming
    Microsoft Store stops downloading updates/games: I have 100mpbs internet, but for some reason my Microsoft store keeps downloading in the slowest speeds. It was downloading at 1kbps for 10 minutes before going up to 1 mpbs. I went to settings and increased the downloading limit but still downloads at 1kpbs, then stops for...
  10. Windows store slows down/freeze whole PC while downloading an app

    in Windows 10 Gaming
    Windows store slows down/freeze whole PC while downloading an app: When downloading any of the game pass games on PC the windows store slows down the rest of my pc to a crawl and has frozen it on multiple occasions. I've tried wsreset and that didn't fix it. The windows troubleshooter finds no issues. My hypothesis is that somethings got...