Windows 10: Microsoft Store freezes when installing a game

Discus and support Microsoft Store freezes when installing a game in Microsoft Windows 10 Store to solve the problem; My Microsoft Store freezes every time I try to install a game. When I go into my library, and click on Install for a game that I own (this happens for... Discussion in 'Microsoft Windows 10 Store' started by thibautgontier, Aug 22, 2019.

  1. Microsoft Store freezes when installing a game


    My Microsoft Store freezes every time I try to install a game. When I go into my library, and click on Install for a game that I own (this happens for every game), the whole app freezes and nothing works, I have to close and reopen it.


    At the moment I am unable to install / download anything because the store just stops working no matter what I try.

    I have checked for updates, I have run wsreset as an admin, and I have restarted my computer countless times, so I'm running out of ideas.


    I am running windows 10

    Any help is appreciated

    :)
     
    thibautgontier, Aug 22, 2019
    #1

  2. Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
    TheSauce05, Aug 22, 2019
    #2
  3. Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, Aug 22, 2019
    #3
  4. Microsoft Store freezes when installing a game

    microsoft ultimate word games

    Hi Wayne,

    A corrupted profile is one of the common reasons why Microsoft Ultimate Word Games freezes or not working. To help you resolve this concern, I recommend that you perform the steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    For additional troubleshooting steps you may perform the troubleshooting steps provided on the link below:

    Game Freezes or stops responding on Windows 10 device

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Aug 22, 2019
    #4
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Microsoft Store freezes when installing a game

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