Windows 10: Microsoft Store Frozen when I click install Minecraft

My Microsoft Store freezes every time I try to install a game. When I go into my library and click on Install for a game that I own this happens for every game, the whole app freezes and nothing works, I have to close and reopen it.


At the moment I am unable to install anything because the store just stops working no matter what I try.

I have checked for updates, I have run wsreset as an admin, and I have restarted my computer countless times, so I'm running out of ideas.


I am running windows 10

Any help is appreciated

:)

 

Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

Hi,



Thank you for writing to Microsoft Community Forums.



I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. From where did you purchase the Minecraft game?
   
2. Have you already installed Minecraft on your Windows 10 computer?
   

If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



If you have purchased Minecraft from Oculus, then I suggest you to
Contact the Oculus Support Team and they will help you with this.



Please feel free to contact us back, in case you have any other questions/issues with Windows in future.

 

minecraft windows 10 not installing?

Hi Xpsychonauticon,

Thank you for posting your question in the Microsoft Community Forums.

I can understand the situation must be difficult for you when the game doesn't get installed as it should.

Please answer these questions to get clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Is the issue specific to this game?
   
3. Are you referring to Minecraft app from Windows Store?
   
4. Are you able to install other apps from the Microsoft Store?
   
5. Are you able to uninstall the app?
   

However, let us follow these methods and check if that makes any difference.

Method 1: If your answer to the Q-5 is No, then suggest you to follow the steps from this article to

fix problems with apps from Microsoft Store. Once the steps are done, remember to restart the PC.

Method 2: To uninstall the app that is downloaded from the Microsoft Store, refer to the steps from this article.

How to uninstall and reinstall a game on Windows 10:
https://support.xbox.com/en-US/games/game-setup/how-to-uninstall-reinstall-game-windows-10

Further, suggest you to ensure that the correct Microsoft account is used. To do this follow the steps provided by
‘Shafeeq_Khan’ from this thread to check if that works
for you.

Feel free to post back if you have other questions.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Unable to install Minecraft for Windows 10 from Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving this issue. I understand that you are unable to install Minecraft for Windows 10 from Microsoft Store.



As you have already tried resetting, re-registering Microsoft Store, I would suggest you to try creating a new user account, sign in to Microsoft Store with your Microsoft account and then try installing Minecraft. Refer the steps mentioned in the
article
Create a local user or administrator account in Windows 10.



If the issue persists, we might have to perform a repair installation of Windows on the computer. To perform a repair installation, refer the steps mentioned below:



Download the
Windows 10 Media Creation Tool (MCT) and use it to perform a repair installation of Windows 10. We have
a video that can show you how if you aren’t sure.



For additional information, see
I can't find or install an app from Microsoft Store.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator