Windows 10: Microsoft Store game installation issue

Discus and support Microsoft Store game installation issue in Microsoft Windows 10 Store to solve the problem; Hello, I'm having an issue with installing games on the Microsoft Store, I go and click install on the game that I wanted to install and it will ask me... Discussion in 'Microsoft Windows 10 Store' started by Xero0, Oct 13, 2020.

  1. Xero0 Win User

    Microsoft Store game installation issue


    Hello, I'm having an issue with installing games on the Microsoft Store, I go and click install on the game that I wanted to install and it will ask me to change storage devices since my main one is full, so I switch it to my D: Drive which has plenty of space, I then go ahead and click Install and it doesn't do anything, I don't get an error code or anything of the sort, can someone help?


    Edit: Here's a gif of what happens. https://gyazo.com/2fdc125537c5bd1cc7e2c9f05fc43eff

    :)
     
    Xero0, Oct 13, 2020
    #1

  2. Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 13, 2020
    #2
  3. Re-Installing the Microsoft Store

    Hi Wisedred,



    Thank you for writing to Microsoft Community Forums.



    In this scenario we would suggest you to perform these steps to Reinstall and Re-Register all Windows apps for all accounts.



    1. Press Windows + X key and select Windows PowerShell (Admin).
    2. Copy and paste this command, then press enter:
      Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Close the PowerShell command and restart the PC.
    4. Open Microsoft Store and install the game.


    If the issue persists, then we would suggest you to create a new administrator user account and check if you are able to open Microsoft Store and then install the game, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 13, 2020
    #3
  4. Microsoft Store game installation issue

    Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
    TheSauce05, Oct 13, 2020
    #4
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Microsoft Store game installation issue

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