Windows 10: Microsoft Store Game Saves

I mostly play 'The Tribez', and 'Trade Island'.

I was having many problems with games not updating, and apps not installing with the Microsoft Store. The dreaded 0x80073D05 error had overtaken almost all my apps.

So I decided to start over fresh by restoring my Windows 10 PC, and just let it uninstall all of my apps. I already have everything important backed up on my external 6tb Seagate Expansion drive.

Before doing this I looked in "C:\Users\mypcname\Saved Games" to back up this data too, but it was empty. I figured it must save games through the cloud, since neither game had any options to link to Facebook or Google Play.

It didn't take long to do this. I was back to re-installing my Windows 10 Microsoft Store games in about two hours. This time every thing installed perfectly, and the dreaded 0x80073D05 error was history.

However, when I went to play both 'The Tribez' and 'Trade Island', it wasn't long before I realized that an option to restore from the cloud was never going to be given! NOOOO!!!

I really wish I had taken then time to write down my support I.D. Of course I had no way of knowing it would ever be needed. I would like to know how I can restore my game saves! I have spent actual money on 'The Tribez', and I would like to continue playing both of them. I have already tried contacting Game Insights. After posting once for each, I was informed that my limit had been reached. It seems that two is the maximum limit for support requests, and they have yet to get back to me. I first contacted them on Friday. Tried again to contact them on Saturday yesterday, no joy. So, now I'm asking here.

Can someone please help me?!?

:)

 

Microsoft Jigsaw Save File problem!

Hi WalGlynn,

Having a server interruption while playing is one of the possible reasons why your Microsoft Jigsaw save file has become corrupted. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 3: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.

If the issue persists, I suggest that you uninstall and reinstall the game. You may click the link below for the steps:

How to uninstall and reinstall a game on Windows 10

Kindly update us with the results.

 

Using games from the microsoft store

Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

Keep us updated with the progress.

 

Install Microsoft Store Game In Specific Folder

Hi,

I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
article to know more details about it.

Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
download games to a dedicated drive before initiating the download.

You can follow the steps below on how to install Windows Store apps on a separate drive:

1. Open Settings.
   
2. Click on System.
   
3. Click on Storage.
   
4. Under "Save locations," and on "New apps will save to," select the new drive location.

Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

If you need further assistance, don't hesitate to get back to us.