Windows 10: Microsoft store games bug

Discus and support Microsoft store games bug in Microsoft Windows 10 Store to solve the problem; Hi,I'm experiencing a pretty weird bug which is that out of 4 games, I managed to make none of them work.At first I bought the GamePass in order to... Discussion in 'Microsoft Windows 10 Store' started by Rcelenium, Jul 5, 2021.

  1. Rcelenium Win User

    Microsoft store games bug


    Hi,I'm experiencing a pretty weird bug which is that out of 4 games, I managed to make none of them work.At first I bought the GamePass in order to play "Nier Automata Become Gods" which appeared to show a black screen right after the loading screen, and before accessing the menu. I tried a lot of suggestions from different forums but none of them worked disabling windows HDR, deleting folders from the game, re downloading the game, and many more. I've also used the option "reset" of the Microsoft Store Application.I was then surprised to see that the 3 very next games I downloaded were not

    :)
     
    Rcelenium, Jul 5, 2021
    #1

  2. Using games from the microsoft store

    Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

    • Press the Windows + R keys to open the Run dialog box.
    • Type WSReset.exe and click OK.
    • The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.
    Once done with the reset, kindly click this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

    Keep us updated with the progress.
     
    Catherine Cus., Jul 5, 2021
    #2
  3. Microsoft Store Games

    Hi Nhan,

    For us to make sure that the failed download will be remove from your device, please follow the steps below:

    Step 1: Uninstall the game on your device.

    Click this link for the steps.

    Step 2: Run the troubleshooter for Windows apps.



    Check this link for the app troubleshooter.

    Step 3: Reset the Windows Store to clear the Store cache.



    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    Step 4: Reinstall the game again.

    To make sure that all changes made will take effect. Here's the link on how.

    We hope that this information was helpful. Let us know if you need further assistance.
     
    Acelyn Alc, Jul 5, 2021
    #3
  4. Microsoft store games bug

    Microsoft Sudoku Daily Challenge game crashes during the game.

    Hi LJamesBlythe,

    Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this concern with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    In the meantime, I suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Jul 5, 2021
    #4
Thema:

Microsoft store games bug

Loading...
  1. Microsoft store games bug - Similar Threads - Microsoft store games

  2. Microsoft Store Bug

    in Microsoft Windows 10 Store
    Microsoft Store Bug: Good day, Today I encountered a rather strange glitch in the Microsoft Store. I can actually buy something from the store and install it only once. If I remove any software and try to reinstall it from the store, neither the installation nor the download begins. The menu with...
  3. Microsoft Store Sign-in Bug

    in Microsoft Windows 10 Store
    Microsoft Store Sign-in Bug: I've recently got a school laptop with Windows 10 Education Edition, and I'd like to download apps and games from the Microsoft store.However when clicking sign in, nothing happens. When I try to install anything, It asks me to sign in and then gives me an error saying 'Try...
  4. Microsoft store bug

    in Windows 10 Installation and Upgrade
    Microsoft store bug: Once you cancel the download from microsoft store for any app in between you cannot download it again. It happened with me when I tried to download itunes and cancelled the download in between now it is not giving me the option to re-download. I tried installing from third...
  5. Microsoft Store,, bug??

    in Windows 10 Ask Insider
    Microsoft Store,, bug??: Hello everyone! I have a little problem. My microsoft store doesnt work. I open it and it always says "Try that again" "Page could not be loaded. Please try again later." I bought Forza Horizon 4 Ultimate edition (which was 100$ dollars) on my xbox, but it broke. I dont...
  6. Microsoft store bug in 20h1

    in Microsoft Windows 10 Store
    Microsoft store bug in 20h1: hi, I found a possible bug in the MS store for Windows 10 2004. I checked for updates, apps got updated. But when checking again, it updated again. Goes around in circles. Created a new user account twice but same issue....
  7. Microsoft Store Bug

    in Microsoft Windows 10 Store
    Microsoft Store Bug: Hello, my Microsoft store is freezing whenever I try installing something. I click install, and the entire app freezes up. Anything would help, I have already tried restarting my system....
  8. Microsoft Store Bug/Glitch

    in Microsoft Windows 10 Store
    Microsoft Store Bug/Glitch: Ive been experiencing this glitch for some time now, ive been trying to download the game Forza Horizon 4. I first downloaded the demo to see if the game would be good, the download said that it would be 29GB. I closed my PC went to sleep and woke up again to find that from...
  9. microsoft store redeem bug

    in Windows 10 Gaming
    microsoft store redeem bug: hello i owned the java version of Minecraft for my pc, i learned about getting the windows 10 version to play with my little brothers on their xboxs, but when I went to redeem the code it said it had already been calmed, I don't wanna spend an extra 30 for a game I should own...
  10. Microsoft Store Bug

    in Microsoft Windows 10 Store
    Microsoft Store Bug: I was downloading the FH4 demo, which is 28 gigabytes. When it reached the end of the download, the bar was still at about 1/3. It started to download more than download, and the size for the download ticked up everytime it downloaded more of whatever it was it was...