Windows 10: Microsoft store games not loading

Discus and support Microsoft store games not loading in Windows 10 Gaming to solve the problem; So recently the microsoft store has not been loading. It looks like this: [ATTACH] A similar thing happened with minecraft, the skins don't show up... Discussion in 'Windows 10 Gaming' started by ImRussian, Nov 18, 2020.

  1. ImRussian Win User

    Microsoft store games not loading


    So recently the microsoft store has not been loading. It looks like this:


    Microsoft store games not loading 85f7edd1-c93c-4c35-8806-86c6d901753c?upload=true.png

    A similar thing happened with minecraft, the skins don't show up and I can't access the marketplace. Anyone know the solution?

    :)
     
    ImRussian, Nov 18, 2020
    #1

  2. Microsoft ultimate game is not loading?

    Hi Surendra Singh Batra,

    There's a lot of possible reasons why the Microsoft ultimate game is not working. One of which is having a corrupted game file. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this concern with your other games?
    • Have you made any changes on your computer prior to this concern?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    Meanwhile, I suggest that you run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here
     
    Wilfred Mac, Nov 18, 2020
    #2
  3. microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, Nov 18, 2020
    #3
  4. Microsoft store games not loading

    Using games from the microsoft store

    Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

    • Press the Windows + R keys to open the Run dialog box.
    • Type WSReset.exe and click OK.
    • The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.
    Once done with the reset, kindly click this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

    Keep us updated with the progress.
     
    Catherine Cus., Nov 18, 2020
    #4
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