Windows 10: Microsoft store hangs on clicking install button

I can open and search the apps in Microsoft app store but when I click on install button the app is freezing and I am not able to anything. I tried running the windows trouble shooter and clear app store cache as suggested here nothing worked.


Request your help to sort this out.


Thanks in advance.

:)

 

Install Button on Microsoft Store

Hi,

Based on your post about no install button on Microsoft Store, we would like to know some additional information to better assist you with your concern:

• Does this issue happen only on that particular app only?
• Have you done any changes on your computer prior to the issue?
• Have you tried checking other apps if they don't have install button also?

We suggest that you try the troubleshooting steps provided by Anup Karkal on this

link and check if it will work.

Hope it helps. Let us know if you need further assistance.

 

store hangs


Hi, I am new to this forum. I downloaded windows 10, the Microsoft store will not load and hangs. Suggestions on line have been windows logo key wsreset, windows logo x, command prompt sfc/scannow.
After running wsreset the loading image does not show in Microsoft store and still hangs. PLEASE HELP.
Sheryl

 

Error with Microsoft Store

Hi RafayShabbir,

Thank you for posting your question in Microsoft Community.

Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



Step 1: Reset the Microsoft Store cache

• Press Win + S. This will open Windows search bar.
• Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
• Click on the Yes button.
• Then type in “Wsreset” and press Enter key for the command to execute.

Step 2: Run app troubleshooter

• In the search box, type troubleshooting.
• Click on view all and select Windows store app troubleshooter.
• Click next and follow the instruction.

Note: Once after the inbuilt
troubleshooter complete, I suggest you to restart the computer.



Steps 3: Install Windows update

• Press Windows key from the keyboard and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Please let us know if the issue persists.



Hope it helps,

Mithin EJ

Microsoft Community - Moderator