Windows 10: Microsoft Store HD Movie Maker Pro purchase

I just purchased HD Movie Maker Pro from the Microsoft store discount price of $9.99. The purchase was made through my PP account so I do have a receipt and order #. Now I go into my Microsoft account and it shows up that I purchased it but will not download for me and I did not get a key. Anyone else having issues with downloads from the Microsoft store? Any suggestions? I tried the virtual helper (LOL) and it states that they discontinued Movie Maker 2 years ago. Question for them, if this is the case then why sell it on your front page along with valentine purchases and take someone's money if you never plan on delivering it? If there is anyone that has a fix, I would greatly appreciate it.

:)

 

Windows Movie Maker

Hi,

To get a better grasp of your Windows Movie Maker's issue, kindly provide the following:

• The version of your Windows Movie Maker.
• Troubleshooting steps already provided.

In the meantime, if you have purchased or downloaded the said app from our Windows Store, I suggest that you try and run our troubleshooter by clicking this
link.

I'll keep an eye out for your reply.

 

windows movie maker HD

Hi Cherdee13,

Some factors could actually affect and cause this issue: like duration of the music or song, the number of clips or pictures attached, and lastly, you'd also need to consider the effects, transitions, and duration of each picture file when played.

Although this application is not developed by Microsoft, I've looked in Windows Store for the application you're using, and the closest app that I've found is the
HD Movie Maker - Pro which was published by V3TApps.

It would be best to contact the developers of the application. I've attached their support sites if you require further assistance:

HD Movie Maker - PRO website

L: HD Movie Maker - PRO support

I hope this somehow helped you with your concern.

All the best!

 

Movie maker pro (purchased)

I have purchased the movie maker pro but i cannot get some features working in the movie editing like transitions, blur or the frames.

they work on the photos just not the movies!