Windows 10: Microsoft store Instagram app

Hi,


I have downloaded the instagram app in my pc through the microsoft store. For a few months it ran properly but after that, whenever i view stories the stories are darkened and i cannot see anything excpet a few pixels. This is not only with the stories this happens with the posts and as well as the profile pictures of all the users. Why is this happening?

:)

 

Unable to update Instagram from Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort to work on this. However, in order to help you further, please reply with the following details:

• What is the error message you receive when you try to update Instagram?
  
• Does this issue occur with any other application?
  

You can refer the following troubleshooting steps mentioned below and see if that helps:



Method 1: Resetting Store



Since you are unable to update Instagram, you can try resetting the Store application and see if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type wsreset and click on
   OK.
   
3. One Command Prompt window will open and will reset the Store.
   
4. Once Store is reset it will be relaunched. Once relaunched, please try updating Instagram.
   

Method 2: Uninstalling and reinstalling Instagram



If resetting store didn’t help, you can try uninstalling and reinstalling Instagram and see if that helps. Please follow the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Apps.
   
3. Click on Apps & features.
   
4. Scroll down, look for Instagram and click on it.
   
5. Click on Uninstall.
   
6. Once the app is uninstalled, Navigate to Store search for
   Instagram and install it.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Cannot find the instagram app in the Microsoft App Store

Hi,



Unfortunately, Instagram app is not available in Windows Store. I would suggest you to contact Instagram support for any update regarding the availability:

https://help.instagram.com/



Hope it helps.

 

Instagram app on windows 10

Hello,

Thank you for writing to Microsoft Community Forums.

I understand your concern, I suggest you to check for updates from the Microsoft Store and update Instagram application. Refer the following article on
Check updates for apps and games from Microsoft Store
for more information.

If the issue persists, refer the article on
Fix problems with apps from Microsoft Store and follow the troubleshooting steps mentioned in the article.

If you are still facing the same issue, as this is an in-app issue, I suggest you to contact
Instagram support, where you will find professional who are dedicated to handle in-app issues on Instagram.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator