Windows 10: Microsoft Store Install Button Not Responding

Discus and support Microsoft Store Install Button Not Responding in Windows 10 Software and Apps to solve the problem; I'm trying to download Halo: The Master Chief Collection with my Game Pass, but when I click on the Install button nothing happens. I tried other games... Discussion in 'Windows 10 Software and Apps' started by gmena730, Dec 3, 2019.

  1. gmena730 Win User

    Microsoft Store Install Button Not Responding


    I'm trying to download Halo: The Master Chief Collection with my Game Pass, but when I click on the Install button nothing happens. I tried other games and it works normally, I'm not sure what's going on. I followed all the suggestion from the post bellow and it's still not working. Does anyone know what's going on?

    https://answers.microsoft.com/en-us/windows/forum/all/microsoft-store-install-button-not-working/b9d93dc4-17da-4fd0-96bc-bd876e06c096?auth=1

    :)
     
    gmena730, Dec 3, 2019
    #1
  2. Remon Ont Win User

    Install Button on Microsoft Store

    Hi,

    Based on your post about no install button on Microsoft Store, we would like to know some additional information to better assist you with your concern:

    • Does this issue happen only on that particular app only?
    • Have you done any changes on your computer prior to the issue?
    • Have you tried checking other apps if they don't have install button also?

    We suggest that you try the troubleshooting steps provided by Anup Karkal on this

    link
    and check if it will work.

    Hope it helps. Let us know if you need further assistance.
     
    Remon Ont, Dec 3, 2019
    #2
  3. Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Dec 3, 2019
    #3
  4. Mithin_EJ Win User

    Microsoft Store Install Button Not Responding

    Error with Microsoft Store

    Hi RafayShabbir,

    Thank you for posting your question in Microsoft Community.

    Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



    Step 1: Reset the Microsoft Store cache

    • Press Win + S. This will open Windows search bar.
    • Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
    • Click on the Yes button.
    • Then type in “Wsreset” and press Enter key for the command to execute.
    Step 2: Run app troubleshooter

    • In the search box, type troubleshooting.
    • Click on view all and select Windows store app troubleshooter.
    • Click next and follow the instruction.


    Note: Once after the inbuilt
    troubleshooter complete, I suggest you to restart the computer.



    Steps 3: Install Windows update

    • Press Windows key from the keyboard and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.


    Please let us know if the issue persists.



    Hope it helps,

    Mithin EJ

    Microsoft Community - Moderator
     
    Mithin_EJ, Dec 3, 2019
    #4
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Microsoft Store Install Button Not Responding

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