Windows 10: Microsoft Store is missing

Discus and support Microsoft Store is missing in Microsoft Windows 10 Store to solve the problem; So at first, Microsoft Store stopped working, if I tried to download something it would be stuck at "acquiring license" and after a long time just say... Discussion in 'Microsoft Windows 10 Store' started by Carp08, Sep 16, 2021.

  1. Carp08 Win User

    Microsoft Store is missing

    So at first, Microsoft Store stopped working, if I tried to download something it would be stuck at "acquiring license" and after a long time just say Error. So I read some things and tried a few solutions, none of them worked, so I reset my pc. Microsoft store then worked again. After some time, it uninstalled one of my apps for some reason, and when I tried to install it again it once again was stuck at "acquiring license" and after some time it said error. I then reset my pc again, expecting it to work after. Not only did it not work but now Microsoft store is missing and I don't know how t

    Carp08, Sep 16, 2021

  2. Store app is missing.


    Thank you for the reply and update.

    • Are you signing in with Microsoft User account or local user account?

    I suggest you to follow these steps and check if this helps.

    • Press Windows key + R key to open Run.

    • Type wsreset.exe and press Enter.

    Restart the PC and sign in with Microsoft User account and check if you are able to find Windows Store icon.

    Keep us informed to help you further.
    Srimadhwa B, Sep 16, 2021
  3. Win 10 Microsoft App Store Missing

    Hi, I'm having a huge issue with a clients laptop and none of the forums , YouTube tutorials or Microsoft support has been able to help me with this problem .
    The Microsoft store App has completely disappeared from they're Laptop , other Microsoft store apps are still there but they don't run.

    I have tired to use the methods mentioned on theses websites ( only posting a few since all of them say the same things)
    [ Top 4 Ways to Fix Microsoft Store Missing in Windows 10 ]
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    This is the one ill use as reference: Solved: Microsoft Store App missing in Windows 10 version 2004

    In the above mentioned site it gave a few ways to fix it ( none worked ) , i'll list all the ones i tried and try and give as much information about the results as possible.
    In order :
    1 . Run Trouble Shooter for "Windows Store Apps" , no problems detected .
    2 . Reset Windows Store cache using Win+R . gives you the "you'll need a new app to open this ms-windows-store" popup box
    3 . Re-Register Microsoft Store using power shell (look at reference link to see what code was used , results in the posted snapshot)

    Microsoft Store is missing [​IMG]

    Microsoft Store is missing [​IMG]

    4 . Run DISM command in elevated command prompt (again look at reference for commands used) , "check health" showed component store as repairable,
    but following commands resulted in nothing but 16 hours of waiting with no results
    5 . Manually Repair Microsoft Store , downloaded the file given (
    ran the first command step 5. as written on site (results image ) . tried skipping step 5. and went straight to step 6. (results in image)

    Microsoft Store is missing [​IMG]

    i uploaded a system info file ("msinfo32.nfo") at you can view it at below link .
    (this is a download link for the nfo file)

    Also . . . . unfortunately i don't know when the problem started or if it was caused after a update , app install or something like that . All i know about what happened before i was contacted is what they told me , apparently the Microsoft store kept giving a error code when trying to update or connect to account ( they conveniently don't remember the code though) . i have searched all they're apps from top to bottom and i cant find any trace of the MS store , all that remains are the games and apps they downloaded from the store before it started with it's problems .

    I also ask that any info or help you can give to be posted below (obviously) and if you guys can possibly also send it to my personnel email L: ( this account was created with my clients details , i don't use my personnel details on my clients devices ever! . any info you guys can send to my own email will help me a lot , since i might then be able to start making any necessary preparations before getting back to them )
    T Schlebusch, Sep 16, 2021
  4. Microsoft Store is missing

    Microsoft Store app missing.

    I had a brand new Dell Precious laptop where Microsoft Store and Windows Calculator was missing from day 1. I have tried everything suggested with 10 steps guides etc, loads of PowerShell commands but nothing worked.

    So the solution in the end for me was to re-install everything, starting with a Windows 10 release 1903 edition. That has successfully been upgraded to release 1909 and the Microsoft Store etc. is now available and the apps now work as expected.
    LFCdenmark, Sep 16, 2021

Microsoft Store is missing

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