Windows 10: Microsoft Store is saying I have 1GB of video memory instead of the 3 I have

Discus and support Microsoft Store is saying I have 1GB of video memory instead of the 3 I have in Microsoft Windows 10 Store to solve the problem; I'm trying to play flight simulator and it keeps giving me this error when I play... so i looked into microsoft store to find the problem, and it says... Discussion in 'Microsoft Windows 10 Store' started by Korlia22, May 23, 2021.

  1. KORLIA22
    Korlia22 Win User

    Microsoft Store is saying I have 1GB of video memory instead of the 3 I have


    I'm trying to play flight simulator and it keeps giving me this error when I play... so i looked into microsoft store to find the problem, and it says this... and i looked at my Shared Video Memory and it says this... can you please help me?

    :)
     
    Korlia22, May 23, 2021
    #1
  2. ARNAVKUSHWAHA
    ArnavKushwaha Win User

    Microsoft Store saying wrong Onboard Graphics Memory?

    I have a Lenovo Laptop. It has Onboard graphics ( An Intel UHD 620). It has a Dedicated video RAM of 128 MB but when I go to Microsoft store and try to buy or download a game or software it shows I have 1GB video memory. Which one is the right one? Please
    help
     
    ArnavKushwaha, May 23, 2021
    #2
  3. HAMMYSAMMIES
    HammySammies Win User
    video memory

    How Can I delete video memory im wanting to download Ark but it says I have 1GB of video memory when 16GB of it is being used.
     
    HammySammies, May 23, 2021
    #3
  4. ZJE123
    ZJE123 Win User

    Microsoft Store is saying I have 1GB of video memory instead of the 3 I have

    Microsoft Store Issue


    I have tried both of these steps already and still, when I click "Sign in with a Microsoft Account instead," nothing happens, I believe this can be seen in the video I posted. Thanks for the suggestions, though.
     
    ZJE123, May 23, 2021
    #4
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Microsoft Store is saying I have 1GB of video memory instead of the 3 I have

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