Windows 10: Microsoft Store Issue

I just downloaded Windows 10 yesterday and I am encountering a problem with the Microsoft Store. I am trying to download a few apps. When I am on the app page, I click the "Free" button, which I assume is the download button, and nothing happens. I don't get any error messages, nothing downloads, nothing pops up, simply nothing happens when I try to download apps from the store. Is anyone else encountering this problem and does anyone know a fix to this issue I am having? Thanks!

Update: I have a new and possibly related problem. I am trying to enable Cortana and it is telling me I need to sign into my Microsoft account first. So I click the sign in button in the search menu, and then nothing happens. Also, when I go into my account settings, there is an option that says "Sign in with a Microsoft Account Instead," and as expected, when I click this, absolutely nothing happens.

Also, I tried signing into the store. When I click the person icon, there is a drop down that includes an option to sign into my account. When I click this, also as expected, nothing happens. I am beginning to think this is a larger problem.

:)

 

Microsoft Store Issues.

It purges any cache the store has stored on the computer, in some instances it can cause issues with the store. Is your time and date setting correct on the computer?

 

Microsoft Store Issues.

I tried to reset the store but still it did not start it showed that PurgeCaches. What is that?

 

I just tried it on my 'puter and clicking on a free app D/L's it.
Its like a quick flash and I see nothing going on. Then check in all apps and it is there.

Check is all apps to see if yours is listed.

 

I do not see any apps listed. I am coming from Windows 7 so that may be because I actually have no apps installed.

 

When you click on all apps, is there anything there ?

 

Okay, this time it loaded all of my apps. However, only the apps that I have installed from Windows 7 show up. Nothing I have tried to install in the store appears in that area.

 

Go back to the store and try again to D/L something you want and see if it work's now.

 

Already did, and still, nothing happens, all those other problems I mentioned exist still as well.

 

I made a short video demonstrating my problem so it can be visually seen. I know the quality of it is poor, but it should get the point across.

Windows 10 Problem - YouTube

 

Press *Start Type run, select run and enter wsreset.exe

Try this also

Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

 

Thanks I didn't see his update in the first post.

 

A friend of mine who also recently updated to Windows 10 also suggested running wsreset.exe I did that, and it appeared to fix nothing at all. I am off of my desktop for now but I will try your second suggestion when I get back on later. Thank you!

 

OK, please post back with your result's either way.

 

I looked at the tutorial on how to switch to a Microsoft account instead of a local account. I have actually already tried this and mentioned somewhere before in this forum post. When I get to step two in this tutorial, I click "Sign in with a Microsoft Account instead," but nothing happens; this I have already tried, you should be able to see that in the video I posted. *Sad