Windows 10: Microsoft Store issues, what the hell is going on?

Discus and support Microsoft Store issues, what the hell is going on? in Windows 10 Ask Insider to solve the problem; Ok so I have two of my computers up and they both are running into similar issues with the Microsoft Store. Like the install button is greyed out on... Discussion in 'Windows 10 Ask Insider' started by /u/themoviebloke, Apr 25, 2020.

  1. Microsoft Store issues, what the hell is going on?


    Ok so I have two of my computers up and they both are running into similar issues with the Microsoft Store. Like the install button is greyed out on apps, Apps that are downloading are stuck on Starting Download, and sometimes it just freezes and I have to close it.

    I've tried running wsreset or whatever it's called. I've tried troubleshooting. I've tried resetting it in the settings. I've tried deleting Cache. But nothing is working. Anyone have a clue about what to do? thanks.

    submitted by /u/themoviebloke
    [link] [comments]

    :)
     
    /u/themoviebloke, Apr 25, 2020
    #1

  2. Issues with Microsoft Store.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you referring to a credit/debit card or a Microsoft gift card?
    2. Are you facing issue while adding a card or while making a payment through the card?
    3. What exactly happens when you try to use the card?
    4. Are you receiving any error messages?

    If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
    Troubleshoot problems when paying for something from Microsoft Store.

    For additional information, you may also refer the article on
    Microsoft Store help and check if that helps.

    We await your response.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Apr 25, 2020
    #2
  3. Microsoft Store Issues

    Hi,

    We would like to ask a few questions in order for us to properly address your login issue with Windows store and opening the app.

    • Did you make any changes or updates to your computer prior to this?
    • What troubleshooting steps have you tried so far?
    • What is the exact error message you were receiving when opening the app?
    Meanwhile, we suggest that you run the Windows app troubleshooter
    to troubleshoot the app and Microsoft store.

    Looking forward to your response.
     
    Reymichael Ros, Apr 25, 2020
    #3
  4. Microsoft Store issues, what the hell is going on?

    Microsoft Store Hell Corner

    I have 2 laptops running windows 10 version 1709 that managed to develop issues almost the same time :

    Laptop 1 : Lately managed to hide a lot of store apps icons and tiles from start menu but I can still run them from store itself also leaving at the bottom of start screen a non operational app called ms-resource:appDisplayName .

    Laptop 2 : Lately managed to stuck at load screen of ALL apps and never proceed .

    I have tried :
    1 - Microsoft Store Troubleshooter from here (Nothing)
    2 - Signing off then back on to Store (Nothing)
    3 - Wsreset Command (Nothing)
    4 - Reinstalled Apps (Same thing)
    5 - Tried Tweeking.com Windows Repair AIO , tried Store Fix , Permissions Fix , Services Permissions Fix , Then All Fixes (Nothing)
    6 - Updated graphics drivers

    Now I am running out of options , what else is suggested ?

    Edit :
    Thanks to Josey Wales Laptop to is now fixed by applying his suggested command :
    Now I'm down to fixing Laptop 1 , further googling and they even have a name for my case , it's called :
    Phantom App and they mention it's a glitch that surfaced with build 1709 and has no fix , but that was on vanilla forums . So any suggestions ?
     
    nIGHTmAYOR, Apr 25, 2020
    #4
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Microsoft Store issues, what the hell is going on?

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