Windows 10: Microsoft Store launch issue

Discus and support Microsoft Store launch issue in Windows 10 BSOD Crashes and Debugging to solve the problem; Since I’ve bought my Surface laptop I haven’t been able to launch Microsoft Store. Can you help me with this problem?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Joe Tierney1, Dec 27, 2018.

  1. Microsoft Store launch issue


    Since I’ve bought my Surface laptop I haven’t been able to launch Microsoft Store. Can you help me with this problem?

    :)
     
    Joe Tierney1, Dec 27, 2018
    #1

  2. Microsoft Store not Launching

    Hi,

    Thank you for bringing up your query on Microsoft Community.

    I realize this may be frustrating.

    Now that you have me with you, let me take care of this.

    This issue could have occurred due to conflict between third party software.

    Let us try the following steps, and check if it helps.

    Step 1: Initially, I suggest you to follow the steps provided by
    Sayan_Ghosh (October 9, 2015) in the following thread that speaks about a possible
    solution for the related issue:

    Windows Store does not launch

    https://answers.microsoft.com/en-us...t-launch/7e697665-584f-4487-b7d1-5f7cda607b7e

    Step 2: If the issue persist, I suggest you to refer the link below on Windows store does not open - missing PurgeCaches replied by

    ReneAlex
    replied on October 18, 2013.

    http://answers.microsoft.com/en-us/...gecaches/c9fe3b56-992d-4142-ab6c-1051c2db4006

    Step 3: You may also, provide the diagnostic information and other feedback to our Windows Store engineering team.

    I suggest you to refer to the following article created by
    MscottID (MSFT):

    RE: Recent Store Launch Issues

    http://answers.microsoft.com/en-us/...h-issues/2ea78e22-d5a6-40e7-a9e7-7ee46a155f2e

    Hope it helps.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
     
    Abdul_Malik, Dec 27, 2018
    #2
  3. Microsoft Store free apps

    Hello,

    Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

    As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:


    • Press Windows + R keys to open the run command box.

    • Type WSReset, then try launching Microsoft Store and sign in.

    • Once done, try to download applications.

    We'll wait for any updates to assist you further.
     
    Jennifer Bri, Dec 27, 2018
    #3
  4. Louie Del Win User

    Microsoft Store launch issue

    Microsoft Store Problem

    Hi,

    There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
    article for the steps that you can use.

    Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

    • Check for
      connection problem
      .
    • Check if you have the correct time and location settings. Go to Settings
      > Time & Language.
    • Reset Microsoft Store cache:
    • Press Windows + R keys to launch the run command box.
    • Type WSReset, then try launching Microsoft and sign in.

    We're just here if you need further help.
     
    Louie Del, Dec 27, 2018
    #4
Thema:

Microsoft Store launch issue

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