Windows 10: Microsoft Store Library

Has anyone else been robbed of items they purchased in the store? I understand thinning out apps that are no longer used. Even though that should be our choice

.For example I just formatted my system.

Yet the apps that I have purchased are no longer there nor are my purchases listed on my accountJust curious....

:)

 

How Do I Disown an App in my Microsoft Store Library?

Hi,

May we know what device are you using to access Microsoft Store? If your using a Windows phone, you can hide an app from your app list by doing the following steps:

• Go to Microsoft Store.
• Tap Menu (3 lines icon) on the top-left side, and then tap
  My Library.
• Tap Show all.
• Hide the app by tapping the ellipsis (3 dots icon) associated with it , and then tap
  Hide.

Let us know if you need further assistance.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Store - My Library is incomplete

Hi,

I understand that you are facing problem with Microsoft Store. I will be glad to assist you with the issue.

Note: Basic information on Apps

• UAC (User Account Control) must be enabled.
  
• To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
  1024 x 768.
• To snap apps, you need a screen resolution of at least
  1366 x 768.
• Make sure video card driver is updated.
• Make sure that Date and Time in your device is correct and up-to date.

Lets try the following steps and check if it helps:

Step 1: Try clearing the Store Cache:

• Press the Windows key + R keys.
• In the Run window, type
  WSReset.exe and click “Ok”.

If the issue persists, try the next method.

Step 2: Also I would suggest you to run
Windows Store Troubleshooter and check if it helps:

1. Type Troubleshooter in the
search bar and click on it from the list.

2. Click on view all and select
Windows Store Apps and click next.

3. Follow the onscreen instruction.

Further you can also try the below step and check if it helps.

Step 3: Run the
Troubleshooter for Windows App.

I would also suggest you to run the Troubleshooter for Windows App and see if it helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

Regards,

Guru Kiran